Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5579 in Palatine offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In Dundee Point Center West Of Rand & Dundee Intersection.
Details
- DeliveryNot available
Location
Hours
Reviews
3.6
200 reviews
5 stars
122
4 stars
6
3 stars2
2 stars
4
1 star
66
What are people saying?
AI-generated from recent customer reviews
Customer Service
Several employees, particularly Brian and Jacob, received high praise for their exceptional customer service, while others, like Jeff and Kyah, were criticized for rudeness and lack of professionalism.
Efficiency
Customers appreciated the quick and efficient service during busy times, although some noted long wait times due to understaffing.
Mixed Experiences
While many customers reported positive experiences, there were significant complaints about rude staff, misinformation regarding services, and issues with package handling.
Notary Services
There were multiple complaints regarding the availability and reliability of notary services, with customers advised to call ahead to confirm.
Store Hours
Customers expressed frustration over inconsistent store hours, with reports of early closures and unavailability during posted hours.
- RMRobert MurrayNov 13, 20255.0Great place and service!
- DRdoreen redmanNov 3, 20255.0Brian and Alex are always so extremely cheerful and friendly but most of all extremely professional!!!
- SSsvetlana simkinaOct 31, 20255.0Brian is truly exceptional! He is always kind, professional, and incredibly helpful. Every time I visit this UPS location, he greets customers with genuine warmth and patience. He goes above and beyond to make sure everything is done right, and you can tell he truly cares about people. Everyone I know chooses this location because of Brian’s amazing service and kindness. He makes every experience pleasant and stress free an absolute gem of UPS!
- JBJessica BergmanSep 13, 20255.0Jacob was a super star employee today. Everything happens at once. 6 or 7 customers came in all at once today and he so fluidly took care of everyone efficiently and was impressive with his multitasking skills. Professional, courteous, and kind. Everyone noticed and was grateful for the work he did. One of the ladies asked if he had been doing it a long time and he admitted that he had not. No one would have known! 5 stars!
- TATom AreSep 3, 20251.0Bad 👎
Frequently Asked Questions About The UPS Store
What services does The UPS Store in Palatine offer?
The UPS Store in Palatine offers shipping, packing, printing, document finishing, mailbox rental, notary, shredding, and faxing services.
Where is The UPS Store #5579 located in Palatine?
It is located at 738 E Dundee Rd, Palatine, IL 60074, in the Dundee Point Center west of the Rand & Dundee intersection.
What are the regular business hours for The UPS Store in Palatine?
Monday through Friday, it is open from 8:00 AM to 7:00 PM, and Saturday from 9:00 AM to 4:30 PM. The store is closed on Sundays.
Is The UPS Store in Palatine open on major holidays?
The store is closed on November 27, 2025, December 25, 2025, December 31, 2025, January 1, 2026, and January 19, 2026. It operates on regular hours for November 11 and November 28, 2025.
What payment options are accepted at The UPS Store in Palatine?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
What languages are spoken at The UPS Store #5579?
English and Spanish are spoken at this location.
Can I find shipping and printing supplies at The UPS Store in Palatine?
Yes, they offer office products, mailing supplies, moving boxes, stamps, and postage.
Is there a convenient place to repair phones near The UPS Store?
Yes, CPR Cell Phone Repair Palatine and Cell Phone Repair are nearby, offering mobile phone repair and IT services.
Where can I grab a quick meal near The UPS Store in Palatine?
Nearby dining options include Great Wraps, Little Caesars Pizza, Jimmy John’s, Indian Bistro, and Pie Five Pizza Co.
Are there other professional services near The UPS Store that I might find useful?
Yes, nearby you will find Tech Revamp, LLC for IT and computer repair, Matt Trembley - State Farm Insurance Agent for insurance, and Shred Nations for shredding services.