United States Postal Service

3.7
15 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 750 E Etna Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
750 E Etna Rd, Ottawa, IL
61350, United States

Hours

Reviews

3.7
15 reviews
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  • RJ
    Roni Jaco
    Dec 29, 2025
    2.0
    When I got there it was not busy. Nevertheless Nattaly seemed frustrated as soon as she saw me. I did have a few questions, they seemed to be an annoyance, I fid not feel welcome. I got several heavy breaths and a couple of sighs. Not sure if she didn't like me because I was wearing a Jesus hat or I had my helper dog. Never got an answer that wasn't curt or that had any positive emotion. When the opportunity was available I even let a couple people go in front of me in line so that I wouldn't have to be back in front of her line. The other lady attendee was pleasant. I will pray for them both, if you read this and are a person of prayer please pray for them both that they have Shalom peace in both their work and home environments.
  • AW
    Allison West
    Aug 2, 2024
    5.0
    Walked in needing help sending something back home in the middle of a road trip. The lady who helped me was SO kind and made it easy to figure out. So appreciated.
  • JG
    James Gage
    May 14, 2021
    5.0
    Yeah
  • JL
    John Lockhart
    Dec 3, 2018
    1.0
    Awful. Had Postal Money order for under $400 needed to cash it. The gentlemen told me he didn't have the money and there was nothing I can do?

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.