The UPS Store

3.5
280 reviews
Get DirectionsCallWebsite

Business Details

2472 Rte 30, Oswego, IL
60543, United States
(630) 636-9195
https://locations.theupsstore.com/il/oswego/2472-rte-30
GoogleFacebookInstagramTwitter

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #1387 in Oswego offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
2472 Rte 30, Oswego, IL
60543, United States

Hours

Reviews

3.5
280 reviews
5 stars
169
4 stars
2
3 stars
5
2 stars
8
1 star
96

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and efficient, with specific mentions of employees like Michelle, Isabel, and Nick.

Efficiency

Many reviews highlighted the quick service and ability of staff to handle multiple customers simultaneously without sacrificing quality.

Mixed Experiences

While most feedback was positive, some customers reported negative experiences, particularly regarding notary services and inconsistent policies.

Staff Knowledge

Several customers noted the staff's knowledge and professionalism, particularly in handling shipping and printing needs.

Cleanliness and Environment

The store was described as clean and welcoming, contributing to a positive customer experience.
  • KK
    Kara
    Oct 31, 2025
    5.0
    I am in this store weekly, and every experience has been a positive and happy experience.
  • RR
    RadioCityRecording
    Oct 27, 2025
    5.0
    This is my go-to go to location from now on. The Eola store was very unhelpful: would not take my package, said it was too large to pack, and quoted me $100 over what your location charged. And said their driver would probably not take it. Thank you for your helpful staff, too!
  • TD
    Tammy Dean
    Oct 24, 2025
    5.0
    Michelle and Nick were so helpful & fixed my problem. I would recommend this UPS location!
  • BB
    Brenda
    Oct 20, 2025
    5.0
    Isabela was very friendly and efficient. Thank you for acknowledging me as soon as I arrived and letting me know you will be with me shortly. I saw this with each customer that walked in. Great job!
  • DO
    Derek Oates
    Oct 11, 2025
    1.0
    Terrible! Waited in line 20 mins just to be told she couldn't help me with my notary since it was signed prior. I called ahead and they said they could help regardless. Michelle was rude and unprofessional while she smiled and laughed at me. I had three IDs and a SSC and she still wouldn't help me. UPS notary's are unreliable and jerks (would use another word if I could) would not recommend this store or any UPS for notary needs. There is ALWAYS a problem!
Read more reviews on Google

Frequently Asked Questions About The UPS Store

What services does The UPS Store #1387 in Oswego offer?

The UPS Store #1387 in Oswego provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, and passport/photo ID services.

Where is The UPS Store #1387 located?

It is located at 2472 Rte 30, Ste B 103, Oswego, IL 60543, USA.