Brand Certified
United States Postal Service
1.7(162 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
9500 W 144th Pl, Orland Park, IL
60462, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 9500 W 144th Pl to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.7
162 reviews
5 stars
22
4 stars
5
3 stars
3
2 stars
3
1 star
129
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unhelpful staff, with many customers expressing frustration over poor interactions.
Long Wait Times
Many customers reported excessively long lines and slow service, often exacerbated by a lack of staff.
Missing Mail
Frequent complaints about missing or misdelivered mail and packages, leading to significant customer dissatisfaction.
Facility Conditions
The post office was described as dirty and poorly maintained, contributing to an overall negative experience.
Mixed Experiences
While many reviews were negative, a few customers reported positive interactions with specific staff members.
- MMMark MalinowskiFeb 18, 20261.0Worst ever. I waited for a long time. The line stayed long, people behind me were walking out. The service here solidifies the need for email and independent shipping like UPS, FEDEX, and others. I'm just grateful this wasn't an urgent care.
- OOOluyemi Adeagbo (Olumighty)Feb 11, 20261.0An empty package without my phone was delivered by a postmaster from this post office. I reported to the supervisor but he was unable to help me retrieve my phone. It was a very bad experience.
- CCrystal *Jan 24, 20261.090% of the time that I come in here the staff is rude. I understand the job security working for the government and feeling untouchable, but just like they want customers being respectful they should do the same. Also during my repeated poor interactions with them they have the nerve to reach over and rate themselves positive on the review that comes up on the screen. Please.... allow me to answer the survey... I'll rate it appropriately
- NFnancy FasanoJan 24, 20261.0Crabby old ladies ....they make you feel so welcome.
- JJJenniferDec 14, 20254.0I see numerous amounts of negative review. I have been here several times and have always had helpful staff to assist me and even quite fascinating exchange between them. I hope others have better experiences going forward.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 9500 W 144th Pl?
You can send mail and ship packages, get money orders, rent PO Boxes, apply for passports, buy gift cards, and access other postal services.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications for the U.S. Department of State, and many such locations can also take your passport photo.
Do I need an appointment for passport services at this Post Office?
Most Post Offices have set hours for passport services and require scheduling an appointment online, though limited walk-in hours may be available at select locations.
Can I get a passport photo taken here, and how much does it cost?
Yes, passport photo services are available by appointment and cost $15.
Are PO Boxes available at this location, and how can I get one?
Yes, you can apply for a PO Box online or in person by bringing two valid forms of ID and your completed application. You can start the process at https://www.usps.com/manage/po-boxes.htm.
What are the opening hours of this USPS location?
Open Monday through Friday from 8:30 AM to 6:00 PM, and Saturday from 8:30 AM to 3:00 PM. Closed on Sundays.
How can nearby businesses like XFINITY Store by Comcast and Comcast Service Center help me when visiting the Post Office?
If you need internet or cable services before or after your visit to the Post Office, the nearby XFINITY Store by Comcast and Comcast Service Center offer convenient access to these services in the same area.
Are there real estate agents near the Post Office at 9500 W 144th Pl?
Yes, several real estate agents and agencies such as Regina Wallace, Village Realty Orland Park, and India Green of Village Realty are located nearby, useful if you are looking to buy or sell property in the area.
What medical services are available near the Post Office?
Nearby healthcare services include BrightStar Care Orland Park / Will County for personal care, and several doctors such as Sanath Kumar MD Ltd specializing in gastroenterology and internal medicine.
Is there parking or nearby amenities around the USPS location at 9500 W 144th Pl?
While parking details aren't specified, many nearby businesses and services like Eva’s Bridal and Orland Park Barber Shop provide convenient amenities that might complement your visit to the Post Office.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website