Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 901 Lake St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Feedback on staff varies widely; some customers report friendly and helpful service, while others describe rude and unprofessional behavior.
Wait Times
Long wait times are a common complaint, with many customers experiencing delays of 30 minutes or more, often due to understaffing.
Package Handling
Numerous reviews mention issues with lost or mishandled packages, leading to frustration and distrust in the service.
Facility Conditions
The building is praised for its beautiful architecture, but there are complaints about the lack of air conditioning and insufficient staffing.
Passport Services
While some customers report efficient passport processing, others have experienced significant delays and poor service.
SM
Simone Morris
Nov 15, 2025
5.0
Interesting old building
LR
Lisa Reynolds
Nov 3, 2025
5.0
always helpful and pleasant staff
LM
Libcel Mercado
Oct 24, 2025
3.0
Passport services are extremely slow, waited over 30 minutes after my appointment to get service. Go go another location for this service.
But the woman that eventually helped us, was very nice and helpful.
_O
_ ogisa
Sep 19, 2025
5.0
신고전주의의 자취가 남은 아르데코 스타일의 멋진 건물을 가진 우체국이다. 서비스가 좋지 않은지 평점이 낮다. 건물만 보자면 별 다섯 개 이상을 줄 수 있다.
DG
David Gonzalez
Jul 13, 2025
5.0
Walked in there 10 mins before closing time the lady at the front desk still took me in and helped me step by step.
She worked after hours to make sure I got done what needed to be done. Very friendly and professional lady, very patient with me and explained the process to me, will definitely go back to this place if I need services! Thank you!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 901 Lake St?
You can send mail and packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and access other shipping and mailing services.
Can I apply for a passport at this Post Office?
Yes, this location accepts first-time passport applications for the U.S. Department of State and can take your passport photo by appointment.
Do I need an appointment to use passport services here?
Yes, you need to schedule an appointment online for passport services as most locations have set hours; limited walk-in hours are available at select locations.
What are the operating hours of the United States Postal Service at 901 Lake St?
Monday through Friday, it is open from 8:00 AM to 7:00 PM; Saturdays from 8:00 AM to 4:00 PM; and it is closed on Sundays.
How can I rent a PO Box at this Post Office?
You can apply online or in person with two valid IDs; online applications start at https://www.usps.com/manage/po-boxes.htm.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Please check with the United States Postal Service at 901 Lake St for exact lobby hours.
Are there nearby transit or postal locations that can help me find the United States Postal Service at 901 Lake St?
Yes, the Oak Park Main Post Office is nearby and also offers passport and visa services, which might help orient you when visiting.
What other services or shops close to the United States Postal Service might I visit before or after my appointment?
Nearby you can visit Vivre Extreme Sports Inc. for sporting goods or the Original Pancake House for a meal.
Are there any community or cultural places of interest near the United States Postal Service at 901 Lake St?
Yes, nearby are several community spots like Pro Musica Youth Chorus, Vitruvian Fine Art Studio, and Unity Temple which offer cultural and arts experiences.
How can I make an appointment for passport services at this Post Office?
You can schedule your passport appointment online using the USPS scheduler available at https://tools.usps.com/rcas.htm.