Brand Certified
United States Postal Service
2.7(162 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
901 Lake St, Oak Park, IL
60301, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 901 Lake St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.7
162 reviews
5 stars
57
4 stars
11
3 stars
7
2 stars
7
1 star
80
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff are praised for being friendly and helpful, others are criticized for being rude and unprofessional.
Long Wait Times
Many customers reported long wait times and understaffing, leading to frustration during visits.
Operational Issues
There are frequent complaints about the self-service kiosks being out of order and the post office closing earlier than advertised.
Package Handling
Numerous reviews mention issues with lost or delayed packages, raising concerns about reliability.
Building Condition
The post office is noted for its beautiful architecture, but the lack of air conditioning and overall cleanliness has been criticized.
- HHHONESTY3 days ago5.0I look forward to seeing the front desk clerk every visit. She’s kind, professional, and truly hardworking. Kudos to her! :)
- CWCrystal WinstonFeb 23, 20261.0I called from St. Louis Missouri to see if they can hold a package there for my friend since they steal packages . i didn’t know they didn’t do that which is fine and understandble but the lady i talked too had an attitude..horrible customer service and she was confused on what i was saying
- SHSebastian HiltonJan 12, 20261.0If you’re open until 7, keep the doors open until then. This location is an embarrassment.
- KSKps StepmomJan 2, 20261.0Consisantly close early
- LLLa'TrinaNov 22, 20255.0Great staff, always stock with supplies. Open later than most
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 901 Lake St?
You can send mail and packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and access other shipping and mailing services.
Can I apply for a passport at this Post Office?
Yes, this location accepts first-time passport applications for the U.S. Department of State and can take your passport photo by appointment.
Do I need an appointment to use passport services here?
Yes, you need to schedule an appointment online for passport services as most locations have set hours; limited walk-in hours are available at select locations.
What are the operating hours of the United States Postal Service at 901 Lake St?
Monday through Friday, it is open from 8:00 AM to 7:00 PM; Saturdays from 8:00 AM to 4:00 PM; and it is closed on Sundays.
How can I rent a PO Box at this Post Office?
You can apply online or in person with two valid IDs; online applications start at https://www.usps.com/manage/po-boxes.htm.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Please check with the United States Postal Service at 901 Lake St for exact lobby hours.
Are there nearby transit or postal locations that can help me find the United States Postal Service at 901 Lake St?
Yes, the Oak Park Main Post Office is nearby and also offers passport and visa services, which might help orient you when visiting.
What other services or shops close to the United States Postal Service might I visit before or after my appointment?
Nearby you can visit Vivre Extreme Sports Inc. for sporting goods or the Original Pancake House for a meal.
Are there any community or cultural places of interest near the United States Postal Service at 901 Lake St?
Yes, nearby are several community spots like Pro Musica Youth Chorus, Vitruvian Fine Art Studio, and Unity Temple which offer cultural and arts experiences.
How can I make an appointment for passport services at this Post Office?
You can schedule your passport appointment online using the USPS scheduler available at https://tools.usps.com/rcas.htm.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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