Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 901 Lake St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.8
160 reviews
5 stars
56
4 stars
11
3 stars
8
2 stars
7
1 star
78
What are people saying?
AI-generated from recent customer reviews
Staff Performance
While some staff members are praised for their helpfulness and friendliness, others are reported to be rude and unprofessional, leading to mixed experiences.
Service Speed
Customers frequently mention long wait times and slow service, particularly during busy hours, with complaints about understaffing.
Facility Condition
The post office is noted for its beautiful architecture, but there are complaints about the lack of air conditioning and broken self-service kiosks.
Customer Service
Overall customer service experiences vary widely, with some customers expressing satisfaction while others report frustration and poor treatment.
- KSKps StepmomJan 2, 20261.0Consisantly close early
- LLLa'TrinaNov 22, 20255.0Great staff, always stock with supplies. Open later than most
- SMSimone MorrisNov 15, 20255.0Interesting old building
- LRLisa ReynoldsNov 3, 20255.0always helpful and pleasant staff
- LMLibcel MercadoOct 24, 20253.0Passport services are extremely slow, waited over 30 minutes after my appointment to get service. Go go another location for this service. But the woman that eventually helped us, was very nice and helpful.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 901 Lake St?
You can send mail and packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and access other shipping and mailing services.
Can I apply for a passport at this Post Office?
Yes, this location accepts first-time passport applications for the U.S. Department of State and can take your passport photo by appointment.
Do I need an appointment to use passport services here?
Yes, you need to schedule an appointment online for passport services as most locations have set hours; limited walk-in hours are available at select locations.
What are the operating hours of the United States Postal Service at 901 Lake St?
Monday through Friday, it is open from 8:00 AM to 7:00 PM; Saturdays from 8:00 AM to 4:00 PM; and it is closed on Sundays.
How can I rent a PO Box at this Post Office?
You can apply online or in person with two valid IDs; online applications start at https://www.usps.com/manage/po-boxes.htm.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Please check with the United States Postal Service at 901 Lake St for exact lobby hours.
Are there nearby transit or postal locations that can help me find the United States Postal Service at 901 Lake St?
Yes, the Oak Park Main Post Office is nearby and also offers passport and visa services, which might help orient you when visiting.
What other services or shops close to the United States Postal Service might I visit before or after my appointment?
Nearby you can visit Vivre Extreme Sports Inc. for sporting goods or the Original Pancake House for a meal.
Are there any community or cultural places of interest near the United States Postal Service at 901 Lake St?
Yes, nearby are several community spots like Pro Musica Youth Chorus, Vitruvian Fine Art Studio, and Unity Temple which offer cultural and arts experiences.
How can I make an appointment for passport services at this Post Office?
You can schedule your passport appointment online using the USPS scheduler available at https://tools.usps.com/rcas.htm.