The UPS Store

4.0
147 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3385 in Oak Park offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of Lake Street And Oak Park Avenue, Across From The Park.

Location

The UPS Store
805 Lake Street, Oak Park, IL
60301, United States

Hours

Reviews

4.0
147 reviews
5 stars
103
4 stars
7
3 stars
4
2 stars
5
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their needs.

Efficiency

The store is frequently noted for its quick and efficient service, with many customers appreciating the smooth transaction process.

Mixed Experiences

While most reviews are positive, some customers reported negative experiences with specific staff members, citing rudeness and poor service.

Pricing Concerns

Several customers expressed dissatisfaction with the pricing for printing services, feeling it was higher than expected compared to other locations.
  • NP
    Nicole Parson
    4 days ago
    4.0
    I scanned my own package at the kiosk and printed the label. Then dropped the package in the bin to be returned. I didn't have to stand in that long line since I had the return barcode. Street parking sucks.
  • SC
    Sarah Connolly
    Jan 5, 2026
    5.0
    Easy
  • KW
    Kim Wojack
    Dec 19, 2025
    5.0
    The staff is dependable, friendly and reliable. Easy to go to and get things done.
  • CS
    CJ Setzer
    Dec 15, 2025
    4.0
    The team member was polite and asked did I pick up a previous package. I informed her I do not remember, and she stated that they sent it back because they only hold the packages for a certain number of days. I was not informed or probably didn't read the fine print when I purchased a digital PMB. Since I am paying for a digital box, why would my packages be sent back? I could have been out of town on business/vacation, etc. I asked her to check their system to see if I picked up the package, because I do not remember. There was an actual UPS worker there and he showed her how to verify if I picked it up. Come to find out they never took it out the system as being received by the customer. A courtesy text or call would be nice to let you know that you have until a certain day to pick up your package.
  • SC
    Shannon C
    Nov 28, 2025
    5.0
    Very smooth transaction. Pleasant and helpful employees. Thank you!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular business hours for The UPS Store #3385 in Oak Park?

The UPS Store #3385 is open Monday through Friday from 8:30 AM to 7:00 PM, Saturdays from 10:00 AM to 4:00 PM, and Sundays from 11:00 AM to 4:00 PM.