Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1278 in Oak Lawn offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Across The Street From The Corner Bakery.
Details
- DeliveryNot available
Location
Hours
Reviews
4.5
391 reviews
5 stars
327
4 stars
12
3 stars2
2 stars
9
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Claudia, for their exceptional, friendly, and helpful service.
Cleanliness
The store is consistently noted for being clean and organized, contributing to a positive customer experience.
Staff Professionalism
Several reviews highlighted the professionalism and teamwork of the staff, with specific mentions of employees like Claudia, Kelly, and Karen.
Mixed Experiences
While most feedback is positive, there are isolated incidents of poor service, particularly involving a staff member named Karen.
- LRLiz Ramirez3 days ago1.0I had a terrible experience at this UPS Store. I came in to return a package that was already boxed, packed properly, and sealed — exactly how the return instructions say to do it. The associate scanned my package and gave me a receipt. Then the manager Karen, came out and said I was required to purchase another box for my already boxed item because of “store policy” and that she could get in trouble after a recent inspection. That makes no sense. The instructions clearly state that items can be returned in their original box as long as they are packed and sealed — which mine was. I already spent a lot of money on this item, it arrived broken, and now I’m being told I have to spend more just to return it. To make things worse, I went to another UPS Store and they processed the same return with no problem at all and were extremely kind. Then I found out this original store never voided the first transaction, so I had to call them five times just to get it corrected. Completely unnecessary stress, misinformation, and poor customer service — especially from a manager.
- JFJODY FINCHJan 8, 20265.0The customer care rep was very friendly and accommodating. I needed an adjustment to the address on my invoice and she handled it with no problem.
- DSDenice SklenarJan 7, 20265.0Very friendly and efficient.
- FLF LDec 18, 20255.0I ADORE this store and all their employees!! It is my go to for shipping! I brought in wrapped presents today and Claudia was so kind and helpful!! She patiently packaged everything for me in a big box to ship safely to my family. The employees are very polite and hard working. Busy time of year for them. Thank you, God Bless & Merry Christmas Oak Lawn UPS Store!!!
- CMCamelia MafteanDec 7, 20255.0Dropped off some returns today, and Claudia was handling the store on her own. She treated every customer with such patience and kindness. We need more people like her—she reminded me that kindness still exists, even in a messy world.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #1278 in Oak Lawn offer?
The UPS Store #1278 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and more, all locally owned and operated.
What are the regular business hours of The UPS Store in Oak Lawn?
The UPS Store is open Monday to Friday from 8:30 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store open on Sundays and holidays?
Yes, The UPS Store is open Sundays from 10:00 AM to 3:00 PM. However, the store is closed on major holidays such as Thanksgiving, Christmas, New Year's Day, and others as specified.
What payment options are accepted at The UPS Store Oak Lawn?
The UPS Store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Where is The UPS Store #1278 located in Oak Lawn?
It is located at 9624 S Cicero Ave, Oak Lawn, IL 60453, across the street from The Corner Bakery.
Can customers get their documents notarized at The UPS Store Oak Lawn?
Yes, notary services are available at The UPS Store for your documents.
Does The UPS Store Oak Lawn provide mailbox rental services?
Yes, mailbox rentals and mail/package receiving services are provided locally at The UPS Store Oak Lawn.
Are there nearby places to visit before or after using services at The UPS Store Oak Lawn?
Yes, customers can visit nearby places like The Corner Bakery across the street for food, or the Home Helpers Of Oak Lawn for health and medical retail near the store.
How can the nearby financial service OneMain Financial be helpful to customers visiting The UPS Store?
Customers can visit OneMain Financial nearby for their financial service needs before or after handling shipping or business services at The UPS Store.
Are there any nearby services for document shredding close to The UPS Store Oak Lawn?
Yes, Shred Nations, a professional shredding service, is located nearby which complements the shredding service offered by The UPS Store.