Location.com logo
Brand Certified

The UPS Store

4.5
(396 reviews)

Business Details

9624 S Cicero Ave, Oak Lawn, IL
60453, United States
(708) 423-0059
https://locations.theupsstore.com/il/oak-lawn/9624-s-cicero-ave

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1278 in Oak Lawn offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Across The Street From The Corner Bakery.

Details

  • DeliveryNot available

Location

The UPS Store
9624 S Cicero Ave, Oak Lawn, IL
60453, United States

Hours

Reviews

4.5
396 reviews
5 stars
330
4 stars
13
3 stars
2
2 stars
9
1 star
42
  • PT
    Patricia Tellez
    Feb 20, 2026
    1.0
    Terrible customer service. That says it all. It's awful. I only choose this establishment because it's more convenient, that's the only reason.
  • GW
    George West
    Feb 11, 2026
    5.0
    Great aervice
  • MG
    Matthias Galica
    Feb 6, 2026
    5.0
    Claudia T was entirely by herself in the store, yet managed to be kind and efficient even as 10 people came in 15 minutes.
  • TN
    Tin N Nguyễn
    Jan 29, 2026
    5.0
    I went here to return the cabinet, very nice employees specially Kyree. He happy to help me until the driver pick up my cabinet. Thank you!
  • LR
    Liz Ramirez
    Jan 21, 2026
    1.0
    I had a terrible experience at this UPS Store. I came in to return a package that was already boxed, packed properly, and sealed — exactly how the return instructions say to do it. The associate scanned my package and gave me a receipt. Then the manager Karen, came out and said I was required to purchase another box for my already boxed item because of “store policy” and that she could get in trouble after a recent inspection. That makes no sense. The instructions clearly state that items can be returned in their original box as long as they are packed and sealed — which mine was. I already spent a lot of money on this item, it arrived broken, and now I’m being told I have to spend more just to return it. To make things worse, I went to another UPS Store and they processed the same return with no problem at all and were extremely kind. Then I found out this original store never voided the first transaction, so I had to call them five times just to get it corrected. Completely unnecessary stress, misinformation, and poor customer service — especially from a manager.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #1278 in Oak Lawn offer?

The UPS Store #1278 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and more, all locally owned and operated.

Brand Certified Facts from The UPS Store

This information is certified by The UPS Store and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 08, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: