Location.com logo
Person picking up a package from USPS smart lockers
Brand Certified

United States Postal Service

2.6
(76 reviews)

Business Details

15811 Central Ave, Oak Forest, IL
60452, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 15811 Central Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
15811 Central Ave, Oak Forest, IL
60452, United States

Hours

Reviews

2.6
76 reviews
5 stars
28
4 stars
2
3 stars
1
2 stars
1
1 star
44
  • KK
    kg
    Feb 26, 2026
    5.0
    Ms. AJ was very helpful and welcoming, made my experience great, she helped me get my passport application easy and hassle free, she was patient taking my photo and choose which one was best. First class service, she deserves a recognition for her service! Thank you.
  • DN
    Daniel Nieves
    Feb 1, 2026
    1.0
    01/31/26 I was informed that my $1,500 gaming monitor had been delivered. However, the item was never received at my address. I visited the local post office to inquire about the status. During this visit, I experienced unprofessional and dismissive treatment from one of the employees. She spoke to me in a condescending manner and made several irrelevant personal comments, including stating where she lives (Oak Forest), which had no bearing on the issue. She repeatedly emphasized that “all mail is important,” which came across as dismissive of my specific concern. The mail carrier who was called over insisted that he had delivered the package to my address. When I explained that I had not received it, he then stated that he may have “missed delivered” it. The employee snapped her fingers and stated that the item would be “redelivered,” without any further explanation, documentation, or apology. I am concerned that this may indicate a deliberate misdelivery or potential theft of the package, given the significant value of the item ($1,500) and the conflicting statements provided
  • CC
    Clotilde
    Jan 20, 2026
    1.0
    I had to mail something for the first time in 12 years (as opposed to just e-mailing), important business licensure documents, this USPS managed to lose it. There has been a case open for over a month with no answers. Based on the tracking it looks like it never left the USPS in Oak Forest.
  • JA
    Jimmy Allan
    Dec 3, 2025
    1.0
    They should hire a robot to deliver the mail
  • AL
    Ashley Lyons
    Dec 3, 2025
    1.0
    Service here is always with condescension which is a shame. Worse than going to the dmv.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others