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Visit your local Post Office™ at 15811 Central Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Service here is always with condescension which is a shame. Worse than going to the dmv.
BB
Ben
Sep 12, 2025
1.0
The guy at the front desk always complained about scanning my package as being accepted that I am dropping off. I already saved you time by paying for the postage online, I just need it scanned that you accepted it. How lazy can you be, there is no one else even in line!
DC
Dylan “Kid Kathulu” C
Jul 11, 2020
1.0
Yesterday i was notified that my local post officr had delievered my package to my house. Well when i called about the package because i never recieved it they told me that sometimes the carrier scans a package delievered before delivering so to wait till end of day to see if it comes. Well the package was supposably delievered at 9:43 am. Well it never delievered so i went to the office to see what going on. They had me wait there for 15 minutes to claim they have it tracked to my house and was delievered they took my name and number down to speak to supervisor. About 2 hours later i get a call and the supervisor than swears up and down it was delievered to my house and the driver delievered only 2 packages to houses that day than told me that the information the person gave me on the phone was not valid that she didnt know where i came up with such information. So i told her that the lady who answers the phones told me thi. She than told me she would check with the driver and call me back. Well i never got a call back i never got my package and also got terrible customer service and was told there was nothing they could do about the MISTAKE they had made. They pretty much didnt believe me that my package never came as i was watching my mailbox all day and the package was delievered to the opposite side of my street from what my package tracker was telling me and they didnt seem to care just told me they didnt know how i was tracking the package when i tried showing them on my phone they had no interest. I will be going to the better business burral as i am out 100 dollar shoes i waited a month for and our mail service mistaked addresses or something. I dont understand why they couldnt givr me the address they delievered it to or the fact they deliever mail everyday to my house so no reason to mix up am address...very unhappy and will be file complaints until i get my package or money back.
SB
Shari Bremer
Jan 14, 2019
1.0
Another example of the horrible customer service of Oak Forest postal office. Went in to buy rolls of stamps for the office 1st this morning as they opened. The clerk stated they are out of rolls of stamps. Go figure, a US post office out of stamps! This would only happen in Oak Forest. I don't know why I keep punishing myself by coming here.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service located at 15811 Central Ave?
You can send mail and ship packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State, and passport photos are available by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require scheduling an appointment through the online scheduler, although limited walk-in hours may be available at select locations.
What are the operating hours of the USPS location at 15811 Central Ave?
Monday through Friday, it is open from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 3:00 PM, and closed on Sundays.
How can I rent a PO Box at this Post Office?
You can apply for a PO Box online or in person at the Post Office with two valid IDs and a completed application.
Are PO Boxes accessible after hours at this location?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary, so please check with this local office for specifics.
What nearby places can help me locate or visit the USPS at 15811 Central Ave?
Nearby post office locations like Post Office-Oak Forest can help orient you, and landmarks like Food 4 Less supermarket are close by for convenience.
Are there places to eat near the United States Postal Service to grab a meal before or after my visit?
Yes, nearby restaurants such as Number 1 Chop Suey, Papa John's Pizza, and ZENSHI Handcrafted Sushi offer various dining options near the Post Office.
Where can I go for fitness or recreation close to the USPS at 15811 Central Ave?
You can visit Anytime Fitness gym, Oak Forest Health & Fitness Center, or the Oak Forest Park District for sports and recreation near the Post Office.
How can I schedule an appointment for passport services at this Post Office?
You can schedule an appointment using the USPS online scheduler available via the provided reservation URL.