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Brand Certified

United States Postal Service

2.8
(66 reviews)

Business Details

1314 Kensington Rd, Oak Brook, IL
60523, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1314 Kensington Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1314 Kensington Rd, Oak Brook, IL
60523, United States

Hours

Reviews

2.8
66 reviews
5 stars
26
4 stars
4
3 stars
0
2 stars
3
1 star
33
  • TW
    Tanya Christine Weeks
    6 days ago
    5.0
    Everytbing was quick and easy
  • AS
    Aleks saliu
    Feb 18, 2026
    5.0
    Brandy was amazing
  • CW
    Christina Ward
    Feb 12, 2026
    1.0
    The laziest women in the world work here . They sit on their phones while the line piles up
  • AA
    AAmin
    Jan 31, 2026
    1.0
    The post person who was to deliver a certified letter containing important documents never came to door and just put a pink slip in mailbox stating no one was available to sign. Next day went to post office to pick up letter in person and they could not locate it. 3 days of going in person with no resolution. Only answer we got from Supervisor was they will call once the mail person who was on that route that day comes in. 5 days pass no phone and no letter delivered. VERY disappointed with this post office.
  • KB
    Kati B
    Dec 22, 2025
    1.0
    The woman behind the customer service counter here the week of a major holiday is too busy on her iPhone talking through her AirPods to help customers. She can’t even be bothered to check for packages that customers have been informed are available for delivery at this exact address — instead sending on them wild goose chases to different locations. When asked if she wouldn’t mind just looking for the package, while she is surrounded by people’s packages on the counter already, she says, “No.” Then at the next location, it was explained to me that — were that not the final destination for the package to be collected — the only reason for it to show as available for pick up there was that someone working there incorrectly scanned it into the system in that way. Maybe she could hang up her phone and stop rapping her nails on the counter long enough to properly scan items and assist customers. 🤦‍♀️

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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