United States Postal Service

2.9
110 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1111 S Lincoln Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1111 S Lincoln Ave, O Fallon, IL
62269, United States

Hours

Reviews

2.9
110 reviews
5 stars
43
4 stars
7
3 stars
7
2 stars
3
1 star
50
  • HT
    hard tofindagood
    Jan 5, 2026
    1.0
    They keep raising the prices but giving slower service
  • JF
    Justin Ford
    Jan 1, 2026
    1.0
    Honestly I have had terrible experiences here. Haven’t gone here much but everytime I do if I take prepaid mail to the counter they have an attitude and say it needs to go in the drop box. It’s my right if I want to wait and hand it to them/ if I need a receipt showing it’s been dropped off. No other post office in the area ever has a problem with it. Also no after hours access to a drop box or your P.O. Boxes like some other post offices in the area have. 10/10 do not recommend coming to this location unless you absolutely have to.
  • SB
    Scott Bettencourt
    Dec 24, 2025
    1.0
    I went to get a pen in the lobby after I got in line and the USPS worker locked the door on me and told me I was never in the line.
  • ST
    Sarah Taylor
    Dec 22, 2025
    1.0
    Why is this the rudest post office ever? The guy behind the counter spoke so fast I didn't even understand what he was saying. He wanted me to jump out of line to write an address, like the 2 minutes it would take was causing a huge delay.
  • SC
    Smart Coa
    Nov 8, 2025
    5.0
    Always Wonderful Customer Service! Although they're short staffed they continue to deliver amazing service! One in particular is Theo he's Awesome!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.