United States Postal Service

2.7
63 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 47 W North Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
47 W North Ave, Northlake, IL
60164, United States

Hours

Reviews

2.7
63 reviews
5 stars
24
4 stars
3
3 stars
0
2 stars
2
1 star
34
  • JR
    Jose Roman
    Sep 16, 2025
    1.0
    Worst post office ever. Multiple times I’ve had packages “go missing” or “undelivered” and they can’t help me or give me any answers. Basically just a building for employees to steal whatever they like. Never bring your mail or packages to this facility. And don’t get me started on how absolutely rude and ignorant the lady at the counter was. Zero customer service skills or compassion or even basic communication skills. Instead go out of your way to Melrose park, Ms Ford was a blessing.
  • MM
    m m
    Jul 14, 2025
    1.0
    If I can give it a 0 I would, very rude and no help at all, I did a change of address with her and she said I would get something in the mail for change of address, she didn’t explain nothing correctly, I come to find out she could’ve done it there with all my proof of documents I had, very lazy! Northlake, IL Post Office Do Better! Hire people that actually want to work!
  • SS
    S
    Jun 5, 2025
    1.0
    Clerk #22 has the worst attitude. She is not customer friendly and if you speak at her, she does not speak back. It seems like if you aren't the same race as her, she demeans/belittles you and is very intimidating. At no point should any customer feel this way spending money and supporting her job. Maybe she needs to be put in the mail room and sort mail instead of making paying customers feel like this.
  • KJ
    KAREN JIMENEZ
    Jan 18, 2025
    5.0
    El personal es muy amable, hice el trámite de pasaporte de mi hija, fue rápido y eficaz

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.