United States Postal Service

2.7
64 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 47 W North Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
47 W North Ave, Northlake, IL
60164, United States

Hours

Reviews

2.7
64 reviews
5 stars
24
4 stars
3
3 stars
0
2 stars
2
1 star
35
  • DW
    Devin Walters
    6 days ago
    1.0
    Beyond lazy. They mark it delivered when it’s not. Tyshanda is the worst one.
  • JR
    Jose Roman
    Sep 16, 2025
    1.0
    Worst post office ever. Multiple times I’ve had packages “go missing” or “undelivered” and they can’t help me or give me any answers. Basically just a building for employees to steal whatever they like. Never bring your mail or packages to this facility. And don’t get me started on how absolutely rude and ignorant the lady at the counter was. Zero customer service skills or compassion or even basic communication skills. Instead go out of your way to Melrose park, Ms Ford was a blessing.
  • SS
    S
    Jun 5, 2025
    1.0
    Clerk #22 has the worst attitude. She is not customer friendly and if you speak at her, she does not speak back. It seems like if you aren't the same race as her, she demeans/belittles you and is very intimidating. At no point should any customer feel this way spending money and supporting her job. Maybe she needs to be put in the mail room and sort mail instead of making paying customers feel like this.
  • AA
    A
    Dec 21, 2023
    1.0
    The women working there is the rudest person I’ve ever encountered. She got mad at me for a misunderstanding and when I try explaining she would cut me off and got mad when I talked back to her. Hope she gets fired cause she clearly does not want to be there. Super UNPROFESSIONAL!!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.