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Visit your local Post Office™ at 2460 Dundee Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
I would like to express my deep disappointment with the quality of service I experienced at this post office during my passport application appointment.
I had a scheduled appointment from 3:00 pm to 3:15 pm. However, the clerk began the process late and, by 3:10 pm, stated that she would not continue accepting documents. As a result, the application process was abruptly stopped without valid justification.
Furthermore, my Application for a U.S. Passport was rendered invalid simply because one field (Item 20 — Emergency Contact) was left incomplete at the time of submission. Instead of allowing me to promptly provide the missing information, the clerk was rude and refused to proceed.
Such conduct is unacceptable, particularly toward customers who arrive on time with a scheduled appointment and expect a reasonable level of professionalism and respect.
I respectfully request that measures be taken to improve service quality and that appropriate corrective actions be implemented with the staff involved.
JD
Jayden Dogadko
Jan 22, 2025
5.0
Idk why this place has so few stars, the workers are very nice and the service has always been great for me.
JK
James Kunnassery
Jul 23, 2024
5.0
The Northbrook Post Office offers efficient services and friendly staff. The location is convenient and the facility is clean.
MK
M Klein
Jul 2, 2016
2.0
Poor service
PC
Paco Castro
Oct 26, 2015
1.0
HAVE HAD THREE MAJOR PROBLEMS WITH THIS OFFICE,
FIRST THEY WALK IN AND THROW THE MAIL ON TABLES THAT EVENTUALLY FALL BEHIND STUFF AND CAN NEVER MAKE IT TO US ON TIME. THEY DELIVER IMPORTANT CHECK DO DIFFERENT OFFICES IN THE AREA AND RESULT IN US HAVING TO GO PICK THEM UP. NOW WE HAVE PACKAGES THAT DON'T MAKE IT TO US. ACCORDING TO THE OFFICE RECORDS, THE PACKAGES ARE DELIVERED AND RESULT IN US NOT BEING ABLE TO MAKE A CLAIM ON THE OBJECTS. THIS PLACE HAS A PROBLEM WITH THEIR SYSTEM AND NEED TO TAKE CARE OF THEIR CUSTOMERS.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 2460 Dundee Rd?
You can send mail and ship packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more.
Can I apply for a passport at this USPS location, and do they take passport photos?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can take your passport photo by appointment.
Is an appointment required for passport services here?
Most passport services require scheduling an appointment online, though limited walk-in hours are available at select locations.
What are the hours of operation for this Post Office?
Monday through Friday from 8:30 AM to 6:00 PM, Saturday from 8:30 AM to 2:00 PM, and closed on Sunday.
How can I rent a PO Box at this location?
You can reserve a PO Box online or in person by bringing two valid forms of ID. Visit https://www.usps.com/manage/po-boxes.htm to start the process.
Does this location allow 24/7 access to PO Boxes in the lobby?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Please check with this Post Office specifically.
What nearby places can I visit along with the United States Postal Service at 2460 Dundee Rd?
Nearby you can find Post Office-Northbrook for additional postal services, Northbrook Dog Park for outdoor activities, and Gail's Brownies if you're looking for gift shops.
How might visiting Post Office-Northbrook be helpful for customers of this USPS location?
Post Office-Northbrook offers freight and cargo services which can complement your shipping needs at this USPS location.
What recreational spot is near the USPS at 2460 Dundee Rd for dog owners?
Northbrook Dog Park is nearby, providing a great outdoor space to relax with your pet before or after your visit to the Post Office.
Is there a gift shop close to the USPS location for picking up presents or corporate gifts?
Yes, Gail's Brownies is nearby and serves as a gift shop and corporate gift supplier where you can find a variety of gifts.