United States Postal Service

2.2
73 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 2460 Dundee Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2460 Dundee Rd, Northbrook, IL
60062, United States

Hours

Reviews

2.2
73 reviews
5 stars
18
4 stars
3
3 stars
2
2 stars
3
1 star
47
  • MM
    moto motor
    Sep 9, 2025
    1.0
    I would like to express my deep disappointment with the quality of service I experienced at this post office during my passport application appointment. I had a scheduled appointment from 3:00 pm to 3:15 pm. However, the clerk began the process late and, by 3:10 pm, stated that she would not continue accepting documents. As a result, the application process was abruptly stopped without valid justification. Furthermore, my Application for a U.S. Passport was rendered invalid simply because one field (Item 20 — Emergency Contact) was left incomplete at the time of submission. Instead of allowing me to promptly provide the missing information, the clerk was rude and refused to proceed. Such conduct is unacceptable, particularly toward customers who arrive on time with a scheduled appointment and expect a reasonable level of professionalism and respect. I respectfully request that measures be taken to improve service quality and that appropriate corrective actions be implemented with the staff involved.
  • JD
    Jayden Dogadko
    Jan 22, 2025
    5.0
    Idk why this place has so few stars, the workers are very nice and the service has always been great for me.
  • JK
    James Kunnassery
    Jul 23, 2024
    5.0
    The Northbrook Post Office offers efficient services and friendly staff. The location is convenient and the facility is clean.
  • MK
    M Klein
    Jul 2, 2016
    2.0
    Poor service
  • PC
    Paco Castro
    Oct 26, 2015
    1.0
    HAVE HAD THREE MAJOR PROBLEMS WITH THIS OFFICE, FIRST THEY WALK IN AND THROW THE MAIL ON TABLES THAT EVENTUALLY FALL BEHIND STUFF AND CAN NEVER MAKE IT TO US ON TIME. THEY DELIVER IMPORTANT CHECK DO DIFFERENT OFFICES IN THE AREA AND RESULT IN US HAVING TO GO PICK THEM UP. NOW WE HAVE PACKAGES THAT DON'T MAKE IT TO US. ACCORDING TO THE OFFICE RECORDS, THE PACKAGES ARE DELIVERED AND RESULT IN US NOT BEING ABLE TO MAKE A CLAIM ON THE OBJECTS. THIS PLACE HAS A PROBLEM WITH THEIR SYSTEM AND NEED TO TAKE CARE OF THEIR CUSTOMERS.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.