Allstate

Reviews

• AA

  Adrianna

  Mar 21, 2026
  1.0
  STOP. DO NOT PASS GO. DO NOT COLLECT $200. Allstate is absolutely HORRIBLE. When I purchased my home 4 years ago, I went with the recommended coverage and policies from the agent. I remember feeling like I was “in good hands” throughout that conversation. Obviously that is no longer apart of their brand. Here we are today, after two back to back hail storms and significant damage to my roof which led to a leak inside of my master bedroom, my policy doesn’t cover the repairs. THE SAME POLICY THAT THEY TOLD ME TO GET. I was told it is not a sudden damage and it is the result of wear and tear. Does Allstate really think I’m going to climb on my roof and throw golfballs everywhere just for fun??? I had the nastiest experience with the insurance adjuster who laughed at my situation. I asked to speak to a supervisor to which someone did give me a call back the next day, only for them to recommend that I reach out to the seller/previous owner for warranty information. Because that was such an absurd request, I asked to speak to someone higher and was told that there is no other person. EVERYONE answers to someone. My request led to the supervisor being extremely short and rude. Please go elsewhere. You will spend years paying them thousands only for them to give you nothing. I already cancelled my auto insurance with allstate 2 years ago and I wish I would’ve done the same with my homeowner’s insurance. I am DEFINITELY moving elsewhere.
• VP

  Val P

  Mar 10, 2026
  1.0
  Their tactics were to keep changing adjusters every a few weeks and starting over the review process. This predatory tactics gave me nightmares and anxiety. I had about 14 allstate adjusters for only one claim. They still own me for electrical repairs. Black family recieved a full amount within a week and their house was repaired within 1 month. My claim took almost a whole year. I could say it is a racism. Horrible, horrible experience.
• AD

  Andrew Davis

  Mar 9, 2026
  1.0
  Was a customer for 20+ years. I needed to update my policy and got double charged that month with no notice because my agent gave me incorrect information. Allstate refused to give me any type of refund. Nice that a company that makes billions in profit every year does so I part because they steal from their customers.
• EH

  Eva Hauser

  Mar 4, 2026
  1.0
  Horrible company. We asked for a coc document to be sent to the bmv and they refused.
• SN

  Shawn Newman

  Feb 24, 2026
  1.0
  So, ti's is my story. My Dad passed away on Christmas Eve 2025, and I informed my father's local insurance agency of his passing, they lied to me and told me that until I sold my Dad's car I had to keep his insurance policy active. Which I knew to be a lie, but I had to do some driving on it to get it ready for sale. Now once I did sell it, I went back to the local agent and told them I was there for a retro-active refund and the slime ball in the back under the guise of a refund asked me for my routine number and my back account number "so they could refund me." Come to find out there was a balance due which shouldn't have been since he was DEAD, and they knew this. Illegally took my money to pay the balance and not give me a refund. So here I am today informing you that you should not do business with them. Because now I called to get my portion back that they illegally acquired and they told me even after I supplied my Dad's death certificate that now I had to be executor, which the Orphans Court told me if it was under 20k I didn't have to. So they are refusing to step in and fix the wrong done to me and say that until I get the required document, which isn't need under the government which they think they're in charge of instead of vice versa. They refuse to give me even my portion back. Find a better insurance company because your NOT SAFE IN THEIR Hands. So, I'm adding to my review since it seems like Allstate likes playing games. I've been speaking to a former prosecutor and she told me that what the Allstate employee did was a felony called theft by deception. They pretend to care they reached out and told me to contact someone I did and they sent me to life insurance. When I mentioned in every conversation about it being automotive related. So I plan on speaking to a da, and also look to see how many other people you've done this to. Especially when people are grieving.

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