United States Postal Service

2.2
83 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 7300 W 25th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7300 W 25th St, North Riverside, IL
60546, United States

Hours

Reviews

2.2
83 reviews
5 stars
19
4 stars
4
3 stars
2
2 stars
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1 star
54
  • LW
    Liz Wrona
    Nov 15, 2025
    5.0
    Came into this location to get a new passport for my 19 month old, and I didn’t realize you needed an appointment. They were very nice and accommodating and were able to squeeze us in. Pam is an angel - THANK YOU for your kindness and helping us navigate paperwork and a rambunctious toddler.
  • TT
    TheScorpGuy
    Sep 11, 2025
    1.0
    Worst customer service I’ve ever experienced, the lady in front was very rude and had the worst attitude. This post office needs to reevaluate its hiring process.
  • AM
    Ashley Munoz
    Sep 10, 2025
    1.0
    Came here to get a new passport and front desk lady was so disrespectful. She wasn't even trying to be nice. She spoke so low and had zero energy and then got offended when I didnt understand what she was saying. Such a weird and awkward experience.
  • VV
    Violeta
    Jul 31, 2025
    1.0
    Tried to get a passport renewal like the website said (walk-in appointments at the right time). The woman at the front of the counter said "you don't need me for this" and "I don't know how to do renewals." We went to the Cicero location and the man there, Kevin, helped and did it in like five minutes. Do better. Edit: to be clear the worker was not rude just uninformed. She needs training.
  • RB
    Ro Borrero
    Jul 22, 2025
    1.0
    this was the most horrific customer service i had ever experienced. the lady at the desk had zero interest in helping and had the worse attitude i have ever experienced. I took my money to the UPS store where the customer service was much better. There has to be some training given to the girl at the front end to make it more appropriate, seems like she doesnt like her job.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.