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United States Postal Service

2.3
(93 reviews)

Business Details

7300 W 25th St, North Riverside, IL
60546, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 7300 W 25th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7300 W 25th St, North Riverside, IL
60546, United States

Hours

Reviews

2.3
93 reviews
5 stars
25
4 stars
4
3 stars
2
2 stars
4
1 star
58
  • RR
    Robert
    Feb 23, 2026
    5.0
    Briana was amazing. I came in as a walk in and Briana helped me she was very nice and helpful
  • AE
    Anthony Esposito
    Feb 20, 2026
    5.0
    Briana at USPS was extremely helpful!
  • JR
    Joscelin Ruiz
    Feb 3, 2026
    5.0
    Briana helped me with getting my passport! She was super kind and made the process so easy! Unfortunately there was a rude customer in there at the same time as me, she handled the customer with grace and much better than I would have!
  • LL
    Loly Lozoya
    Jan 20, 2026
    1.0
    I already feel anxious coming to this post office due to past rude or dismissive interactions, and unfortunately today was no different. While a customer was asking a simple question, the clerk appeared disengaged, was leaning back behind the counter, and was wearing what appeared to be an AirPod in her ear. Her responses felt forced, dismissive, and unwelcoming. I understand everyone has off days, but this interaction felt unprofessional and uncomfortable. A basic level of courtesy and attentiveness should be expected in a public service role. I hope this feedback is taken seriously so future customers can have a better experience.
  • JK
    Julie Krueger
    Jan 15, 2026
    1.0
    This was the absolutely worst experience my family has ever had at a government agency! I wish I could rate it a zero. Their website states the walk-in passport hours are on Thursdays between 3-5. My husband showed up at 3:50 pm with our paper work and our two sons:13 and 16. I was meeting them there after work since I knew I needed to be there for the 13 year-old. She said that if I wasn’t there by 4:00, then she would not process the applications, even though they’re open until 5:00. She was extremely condescending and rude. He asked to start processing the 16 year-old’s application. He had the application, his birth certificate, school ID, drivers permit, and social security card. She told my husband that she would not accept anything but a state ID. I had checked the state government site in advance, and it clearly states that a 16 year-old may show an official drivers permit, school ID and social security card. This woman was so incredibly rude and doesn’t even understand what documents are acceptable. How does a person like this keep their job? I’m planning to make an appointment at the Berwyn post office where all of the post office staff is kind and courteous. DO NOT GO TO THIS POST OFFICE UNLESS YOU WANT TO BE TREATED HORRIBLY BY THEIR INEPT STAFF!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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