United States Postal Service

2.5
38 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1514 Sheridan Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1514 Sheridan Rd, North Chicago, IL
60064, United States

Hours

Reviews

2.5
38 reviews
5 stars
11
4 stars
3
3 stars
1
2 stars
3
1 star
20
  • YF
    Yene FAMILY
    Oct 9, 2025
    1.0
    Mail isn't consistent, I spoke with who might have been the manager there and she's claiming when your pet is outside, they're not taking the chances & more likely not dropping of your mail, which i find crazy since there's a whole bunch of neighbors hood cats and dogs around the area. I been waiting a whole month for my benefit card which I know was send out because I confirmed and everyone else in my employer been received it. I HOPE their support to get things situated was more helpful. I still ain't receiving mail or the card I'm waiting on & I be outside waiting just watching the mail lady pass by with no mail which is surprising. Starting to think their stealing mail or just throwing it away. We should all start making police reports, some don't smell right around here.
  • KM
    Kris M
    Aug 20, 2025
    4.0
    I got a letter do I need a stamp
  • LM
    LUTALO MOSES
    Mar 28, 2025
    1.0
    This post office is the badest PO in the whole of Illinois. Am looking for my lost package that I mailed express but it’s now one week nothing they explaining to me, there’s important documents inside the envelope, passports for my kids and up to now keep telling me that we’re sorry we don’t know where your package is, so unprofessional
  • FC
    Franchesca Coburn
    Mar 15, 2025
    1.0
    I am so tired of this post office. Years of lost mail and poor service. I can’t wait to the day I never have to deal with this office again. Worst part is, there is no accountability or care for what I just experienced.
  • RG
    Ren Gonz
    Jan 11, 2022
    2.0
    Never had a problem for 17+ yrs I've lived in North Chicago until we got a new mail carrier who is apparently very LAZY and doesn't want to deliver our mail daily. The worst part is you cant complain to anyone because they don't care.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.