United States Postal Service

2.7
63 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 200 W North St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
200 W North St, Normal, IL
61761, United States

Hours

Reviews

2.7
63 reviews
5 stars
23
4 stars
3
3 stars
2
2 stars
2
1 star
33
  • JM
    justin martin
    Oct 7, 2025
    5.0
    I stopped in this morning for assistance with the online Click and Ship. Shelly was the only person in the front, and while able to attend to everyone who came in, she was the best help I could've asked for. She knew exactly how to set it up, walked me through each step, and made sure I had my shipping label downloaded and able to email to my shipper. 5 🌟
  • LM
    Laela Manlick
    Sep 26, 2025
    1.0
    I went in today to send a package and the lady at the front council scanned it and then it disappeared and she told me that most people screenshot it. Then I told her I just want the package back and then she was telling someone behind me my personal information. I highly suggest not going to this post office. It doesn’t matter when you talk to every single person who works here is rude and miserable.
  • AP
    Alexa Peifer
    Apr 24, 2025
    1.0
    Had a piece of mail needing a signature. Left note on door that we weren't home and to come get it from post office and that it was my final notice. 1. I never got an initial notice 2. We were home the entire day and not one knock or door bell ring.
  • EU
    eric uden
    Jun 3, 2015
    2.0
    Very slow service. Employees are rude. No voicemail... which is necessary since they also never answer the phone.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.