United States Postal Service

2.4
118 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 6977 W Oakton St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6977 W Oakton St, Niles, IL
60714, United States

Hours

Reviews

2.4
118 reviews
5 stars
30
4 stars
9
3 stars
5
2 stars
8
1 star
66
  • CC
    Chrono
    Nov 1, 2025
    2.0
    The Glenview Post Office could really use some improvement. While a few employees are friendly and try to help, the overall experience is often frustrating — long lines, slow service, and limited staffing make even simple errands take much longer than they should. The parking situation doesn’t help either, and the self-service machines aren’t always working properly. It’s not terrible, but it’s definitely not smooth or efficient. Hopefully, with a bit more organization and attention to customer service, this location could get back on track.
  • LC
    Leila Chanai
    Oct 8, 2025
    5.0
    Very good experience with the passport application friendly team and helpful
  • YP
    Yissilmissil Productions
    Oct 7, 2025
    5.0
    5 star service. This is the best post office in the area. I frequent here Mon-Sat. Knowledgeable and friendly staff, always happy to help with a smile. Even under pressure, they're efficient with moving the lines when it gets busy, and most times I can get in and out quickly without any hassle. Most importantly, I get a smile and a thank you for stopping in. I always feel welcome to return again and again.
  • JS
    j ssday
    Sep 18, 2025
    5.0
    Great service by Mia!!
  • OA
    Olivia De Ana
    Aug 14, 2025
    5.0
    I was expecting staff who were surly, irked, and overall unfriendly. I received Daiquiri (sp?), who was the literal opposite +100 of my first sentence. She was so helpful, cheerful, competent, and amazing that I will tell people who live on the southside of Chicago to go to Niles to handle their post office needs. I am going to post this review on multiple sites so people can get the competent and kind governmental services our taxes pay for, and so that Daiquiri and her co-worker (I didn't work with him, but heard him working very kindly with 2 confused customers) receive raises if this federal administration would allow that in 2025.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.