United States Postal Service

2.4
120 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 6977 W Oakton St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6977 W Oakton St, Niles, IL
60714, United States

Hours

Reviews

2.4
120 reviews
5 stars
30
4 stars
9
3 stars
5
2 stars
8
1 star
68
  • SB
    Sonya Beshlishka
    Nov 29, 2025
    1.0
    If I could leave 0, I would. We made a passport appointment for our 8 month old baby with a photo. When we get there, they told us the camera has been down for a month. Why wouldn't anyone contact us, we drove in the biggest snow to get there for no reason. It's unacceptable and ridiculous. This should have been noted somewhere when we made the appointment. And om tip of it the workers there were absolutely indifferent. Horrible horrible horrible. Worst experience ever!!! DO NOT GO THERE!!!!
  • CC
    Chrono
    Nov 1, 2025
    2.0
    The Glenview Post Office could really use some improvement. While a few employees are friendly and try to help, the overall experience is often frustrating — long lines, slow service, and limited staffing make even simple errands take much longer than they should. The parking situation doesn’t help either, and the self-service machines aren’t always working properly. It’s not terrible, but it’s definitely not smooth or efficient. Hopefully, with a bit more organization and attention to customer service, this location could get back on track.
  • LC
    Leila Chanai
    Oct 8, 2025
    5.0
    Very good experience with the passport application friendly team and helpful
  • YP
    Yissilmissil Productions
    Oct 7, 2025
    5.0
    5 star service. This is the best post office in the area. I frequent here Mon-Sat. Knowledgeable and friendly staff, always happy to help with a smile. Even under pressure, they're efficient with moving the lines when it gets busy, and most times I can get in and out quickly without any hassle. Most importantly, I get a smile and a thank you for stopping in. I always feel welcome to return again and again.
  • JS
    j ssday
    Sep 18, 2025
    5.0
    Great service by Mia!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.