Brand Certified
The UPS Store
4.5(61 reviews)
Certified by The UPS Store • Apr 05, 2026
Business Details
2328 E Lincoln Hwy, New Lenox, IL
60451, United States
Certified by The UPS Store • Apr 05, 2026
(815) 485-6580
Certified by The UPS Store • Apr 05, 2026
https://locations.theupsstore.com/il/new-lenox/2328-e-lincoln-hwy
Certified by The UPS Store • Apr 05, 2026
About
Certified by The UPS Store • Apr 05, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5682 in New Lenox offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Next To Target, Lowe's And Behind Portillo's.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Apr 05, 2026
Hours
Certified by The UPS Store • Apr 05, 2026
Monday8:00 AM - 7:00 PM
Tuesday8:00 AM - 7:00 PM
Wednesday8:00 AM - 7:00 PM
Thursday8:00 AM - 7:00 PM
Friday8:00 AM - 7:00 PM
Saturday9:00 AM - 4:00 PM
Sunday10:00 AM - 3:00 PM
4/5/2026Closed
5/10/2026Closed
5/25/2026Closed
7/3/2026Closed
7/4/2026Closed
9/7/2026Closed
10/12/2026Closed
11/11/2026Closed
11/26/2026Closed
11/27/2026Closed
12/25/2026Closed
12/31/2026Closed
1/1/2027Closed
Reviews
4.5
61 reviews
5 stars
53
4 stars0
3 stars0
2 stars
1
1 star
7
- MRM RMar 20, 20261.0I usually ship out of the UPS Store in Shorewood because the staff there consistently provides professional service and—most importantly—issues a proper receipt that includes the package weight every time without being asked. That’s a basic expectation for any shipping transaction. Unfortunately, while running errands, I stopped at the UPS Store in New Lenox and had a completely different experience. When I requested a receipt that included the shipment weight, I was told to either write it down myself or take a photo of the package on the scale. This is not just inconvenient—it reflects a lack of training and understanding of standard procedures. The shipment weight directly impacts billing, and failing to provide an accurate, printed receipt creates unnecessary risk for customers. If the weight is entered incorrectly later, it can result in additional charges with no official documentation to verify the original measurement. Customers should not be expected to document their own transactions because staff are unable or unwilling to use the system properly. This is a basic operational function and should be consistently handled at every location. I strongly recommend additional training and oversight at this store to ensure accuracy, accountability, and a minimum standard of customer service.
- CDchris drozdJan 3, 20265.0Extremely knowledgeable, prompt and courteous service.
- LHlawrence hillegondsNov 12, 20255.0Everything goes smoothly in the UPS store. Never have any issues and the personal are very friendly. I don't mind going to the UPS store compared to the USPS (always a crowd of people that are upset about something)
- DSDeanna StaleyOct 30, 20255.0If you are looking for a UPS Store with compassionate and wonderful staff, look no further!!! New Lenox's Yasmin and Ashlynn are simply AWESOME!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the operating hours of The UPS Store in New Lenox?
The UPS Store is open Monday to Friday from 8:00 AM to 7:00 PM, Saturdays from 9:00 AM to 4:00 PM, and Sundays from 10:00 AM to 3:00 PM. Holiday hours may vary.
What services does The UPS Store in New Lenox offer?
Services include packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, computer access, passport/photo ID services, and small business support.
Where is The UPS Store located in New Lenox?
The UPS Store is located at 2328 E Lincoln Hwy, New Lenox, IL 60451, next to Target, Lowe's, and behind Portillo's.
What payment options are accepted at The UPS Store in New Lenox?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store in New Lenox offer mailbox rental services?
Yes, mailbox rentals and services are available to handle your mail and packages securely.
Can I get document shredding services at The UPS Store in New Lenox?
Yes, document shredding is one of the services offered at this location.
Are there nearby dining options around The UPS Store in New Lenox?
Yes, you can visit Portillo's for American fast food, Jimmy John's for sandwiches, Chili's Grill & Bar for Tex-Mex, Starbucks for coffee, and TCBY for frozen yogurt and desserts after your visit.
What nearby retail stores can I visit while at The UPS Store in New Lenox?
Nearby retail options include Target Store New-Lenox for groceries and department needs, Mattress Firm for mattresses, GameStop for video games, Sprint Store for mobile phones, and CVS Pharmacy for medical supplies.
Are there other local services near The UPS Store in New Lenox that might be helpful?
Yes, nearby services include Rogers Towing for automotive assistance, Shred Nations for additional shredding services, and Westside Children's Therapy for physical, occupational, or speech therapy.
How can I contact The UPS Store in New Lenox?
You can reach them by phone at +1 815-485-6580 or via email at store5682@theupsstore.com.
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