Brand Certified
United States Postal Service
2.4(270 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
1750 W Ogden Ave, Naperville, IL
60540, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1750 W Ogden Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.4
270 reviews
5 stars
71
4 stars
16
3 stars
8
2 stars
17
1 star
158
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers feeling dismissed and disrespected.
Efficiency
Customers frequently reported long wait times and slow service, often citing inadequate staffing during busy hours.
Lost Packages
There were multiple complaints about lost mail and packages, with customers expressing frustration over the lack of accountability and resolution.
Positive Staff Interactions
Some employees, particularly Tony and Diana, received praise for their helpfulness and professionalism, indicating that positive experiences do occur.
- JLJennifer LouisignauFeb 20, 20261.0Called for help with a missing package and got hung up on because the apparent manager (?) didn't want to answer questions. My carrier is awesome and also shit happens. My 75 dollar package is missing and you called me and I called back for answers. Hanging up on your community members is gross. This is why I go out of my way to go to the lisle office
- JMJodi MichalskiFeb 12, 20261.0I just spent over 30 minutes waiting for service and barely got half way through the line. I had to leave to go pick up the girls. They only have 1 window open for regular service and 1 other doing passports. I should not have to allot over an hour to mail a package. Ridiculous
- KLKatie LoffredoFeb 9, 20265.0I’d like to give a shout out to Tony at this usps location…one of the very best window clerks at this location. He’s my go to guy when it comes to questions etc. I don’t mail out of this location as I work at Oswald’s CPU…and I mail at Oswald’s 88 w gartner in Naperville. We have two pick ups a day Monday thru Friday (11:00 and 3:00) and one pick up on Saturday. Store hours for Oswald’s are Monday-Friday 9-8 and Saturday/Sunday 9-6….. Thanks you to Tony in Naperville and thank you to Andre our pick up driver who picks up our mail at Oswald’s. Give Oswald’s a try…you won’t be sorry.
- IIIsh1Feb 8, 20261.0The man who's working at the passport counter ( indian origin ) is terrible and unprofessional. Acting like he is the president of united states. We went there for my kids passport renewal and every time we were there he made us and our kids really uncomfortable.he can clearly see our kids are ours and have all the proof and documents and still overacting like we kidnapped somebody else's kids.weired.
- TJTiti JoerresJan 22, 20261.0We had a highly unprofessional experience during a scheduled passport appointment for our young children. We arrived 20 minutes early, fully prepared hoping for a smooth and quick process, while also intending to fill out the DS-11 forms on-site as we lacked printer access. The staff’s conduct was unacceptable. They were consistently dismissive and rude, not only to us but to every customer present. Most concerning was the lack of professional boundaries. They were openly mocking us for following the instructions on a framed sign in their own lobby. This sign directed us to a QR code for a digital DS-11 to be completed and printed, yet when we followed those directions, we were told they "couldn't print" the forms. Whether the issue was a technical failure, misunderstanding, or a lack of proper technology, the response from staff should never be to laugh at a client. This behavior is unacceptable given that these are federal workers handling my family’s sensitive, private legal documents. The attitude and dismissiveness prior to and after this “incident” didn’t make our appointment any better. To conclude the appointment by asking us to rate our experience after being treated with such open condescension was tone-deaf and emphasized the total failure in customer service at this location. The only reason why I gave it 1 star was because it went quickly after standing in line for quite some time after our scheduled appointment time. We will not be returning.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 1750 W Ogden Ave?
You can send mail and ship packages, obtain money orders, rent PO Boxes, apply for passports, buy gift cards, and more.
Can I apply for a passport at this Post Office location?
Yes, this location accepts first-time passport applications and can likely take your passport photo. Be sure to complete and print your application form before applying.
Do I need an appointment for passport services here?
Most passport services require an appointment using the online scheduler, though limited walk-in hours are offered at select locations.
What are the operating hours of this USPS location?
The Post Office is open Monday to Friday from 7:00 AM to 7:00 PM, Saturday from 7:00 AM to 5:00 PM, and Sunday from 11:00 AM to 4:00 PM.
Can I rent a PO Box online through this Post Office?
Yes, you can search for available PO Boxes and reserve one online securely. After that, complete your setup in person at the Post Office.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary, so check with this local Post Office for specifics.
Where is the nearest Starbucks to the USPS at 1750 W Ogden Ave?
You can visit Starbucks nearby for coffee and snacks before or after your postal errands.
Are there any nearby banks where I can withdraw money after visiting the Post Office?
Yes, BMO ATM, West Suburban Bank, TCF Bank, and BMO Harris Bank ATM are all close by, providing convenient banking options.
What nearby transportation services can help me reach the USPS location?
AmeriCar Midwest Private Car Service offers limo, airport shuttle, and taxi services nearby to assist your travel to and from the Post Office.
Is there a grocery store near the United States Postal Service at 1750 W Ogden Ave?
Jewel-Osco supermarket is nearby, so you can combine grocery shopping with your postal visit conveniently.
Brand Certified Facts from United States Postal Service
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