United States Postal Service

2.1
63 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 5 S Washington St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5 S Washington St, Naperville, IL
60540, United States

Hours

Reviews

2.1
63 reviews
5 stars
14
4 stars
2
3 stars
3
2 stars
4
1 star
40
  • PP
    Pratik Patel
    Nov 14, 2025
    1.0
    Got there 5 minutes prior to close and said I was coming after they were closed, We can’t take care of you haha THATS A GOVT JOB FOR YA! Can’t really have someone fix it but the attitude they should reflect on themselves
  • OM
    Oliver Munoz
    Sep 8, 2025
    1.0
    I stood in line watching the one employee respond disrespectfully to every single customer she was helping. I honestly don’t understand how she still has a job when every negative review points to the same person.
  • BG
    B Goldman
    Aug 16, 2025
    5.0
    Convenient location, and friendly staff.
  • MG
    Mojgan goharie
    Aug 11, 2025
    1.0
    Rude employee she complained and provided no help or little help with our questions. They need to be trained in customer service 🙄
  • EK
    E K
    Jun 12, 2025
    1.0
    awful

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.