United States Postal Service

3.3
90 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 3075 Book Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3075 Book Rd, Naperville, IL
60564, United States

Hours

Reviews

3.3
90 reviews
5 stars
46
4 stars
5
3 stars
3
2 stars
2
1 star
34
  • MP
    Manju Punati
    Nov 17, 2025
    1.0
    Went to mail to Dubai. I kept saying there is no zip code to Dubai. There is a clerk in training, Biju, I think, kept insisting on information. He could have entered zeros. Spent more than half hour and came back with package. Train people with minimum knowledge. Was able to mail at another usps in few min. So incompetent
  • RL
    Richard Leviton
    Oct 29, 2025
    5.0
    Easy to park drop off mail box outside also
  • SB
    Sarah Bonebrake
    Oct 14, 2025
    1.0
    Long line everytime.
  • MM
    Melanie May
    Oct 7, 2025
    1.0
    I stopped in yesterday morning to return a package - I had the label created and the item packaged. I asked the front desk women if she can secure the label down a little bit more for me, and she told me I had to buy tape. Fast forward, I buy tape, and secure the label myself. The women at the front desk was extremely rude and she grabbed the tape and threw it down to scan it and had an attitude. Very unpleasant experience - won't go back to that location.
  • BR
    Bairma Rinchinova
    Sep 3, 2025
    1.0
    We came to apply for a passport for our child. Before we could even start talking, the employee already started talking rudely to us. I have never felt so uncomfortable. No one has ever treated me like that. We never submitted the application because she said we needed another appointment because we had not filled out the application in advance and we had to fill it out on the spot. I did everything, then we still had to fill out a form about losing our passport. She gave us a copy and told us to reschedule for tomorrow. In another department, we also filled out everything on the spot and no one chased me away. I strongly advise against coming there if you do not want to be served rudely! I read the review below and someone had a similar case of rude communication from an employee. I will not go back there again!!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.