The UPS Store

4.0
201 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3612 in Naperville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
2863 95th St, Naperville, IL
60564, United States

Hours

Reviews

4.0
201 reviews
5 stars
141
4 stars
8
3 stars
1
2 stars
5
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed; while some customers praised the friendly and helpful staff, others reported rude and unprofessional behavior from certain employees.

Pricing Issues

Several customers expressed frustration over additional charges for basic services like taping boxes and printing labels, feeling that the store was nickel-and-diming them.

Efficiency

Many reviews highlighted the efficiency of the service, with customers appreciating quick processing times and helpful staff.

Store Environment

The store is generally described as clean and well-organized, contributing positively to the customer experience.

Staff Recognition

Specific employees, particularly Ally, Sean, and Luke, received numerous commendations for their exceptional service and professionalism.
  • W9
    Wenyuan 9722
    4 days ago
    5.0
    They are super nice and friendly, shipping reall fast! Thank you for all the helps!
  • AG
    Alejandra Gualteros
    Nov 14, 2025
    5.0
    People are very friendly! Excellent service! They have everything you need!
  • OK
    Omer Khan
    Nov 13, 2025
    5.0
    Sheri was great help. Explained everything about the shipping process. Thanks.
  • NN
    Nan
    Nov 13, 2025
    1.0
    Waited at available counter with heavy box. Was ignored, other customer came in and walked to main counter and was helped immediately. I was told they didn’t know if I needed help. They didn’t asked!
  • AP
    Alexis Di Pierro
    Oct 23, 2025
    5.0
    Excellent! Highly recommend!

Frequently Asked Questions About The UPS Store

What services does The UPS Store in Naperville offer?

The UPS Store #3612 in Naperville offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.

Where is The UPS Store located in Naperville?

The UPS Store is located at 2863 95th St, Ste 123, Naperville, IL 60564, USA.