Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3612 in Naperville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .
Feedback is mixed regarding customer service; while some employees are praised for their helpfulness, others are criticized for rudeness and lack of professionalism.
Staff Performance
Several employees, particularly Ally, Luke, and Sean, received high praise for their efficiency and friendliness, contributing positively to customer experiences.
Pricing Issues
Customers expressed dissatisfaction with additional charges for basic services like taping boxes and printing labels, leading to frustration and complaints about perceived nickel-and-diming.
Store Environment
The store is generally described as clean and well-organized, with convenient services and a welcoming atmosphere, although some customers reported negative experiences.
GH
G Hudds
2 days ago
5.0
Incredible customer service from Pam. I had a large item to return and no box would fit. She managed to help me create a creative solution to return the item. Also, she gave good advice on how to follow up with Amazon. Will return here for all shipping and logistics needs
AA
Amixor
Dec 11, 2025
2.0
Poor Customer service. The white old man very rude. All other employee are nice
AC
Alayna Cherrington
Dec 5, 2025
5.0
Nicole was SO helpful . I was in need of help making a memorial poster and she made the process so easy and quick. It turned out amazing. Very grateful for her help !
MA
Mir Anwar
Nov 24, 2025
5.0
Sherri is great. Always smiling
W9
Wenyuan 9722
Nov 20, 2025
5.0
They are super nice and friendly, shipping reall fast! Thank you for all the helps!
What services does The UPS Store in Naperville offer?
The UPS Store #3612 in Naperville offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
Where is The UPS Store located in Naperville?
The UPS Store is located at 2863 95th St, Ste 123, Naperville, IL 60564, USA.
What are the operating hours of The UPS Store in Naperville?
The store is open Monday to Friday from 8:30 AM to 6:30 PM, Saturday from 9:00 AM to 5:00 PM, and is closed on Sundays.
Is The UPS Store in Naperville open on holidays?
The store is closed on November 27, December 25, December 31, January 1, and January 19. It operates regular hours on November 11 and November 28.
What payment options are accepted at The UPS Store?
The UPS Store accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
How can I contact The UPS Store in Naperville?
You can call them at +1 630-922-0750 or email store3612@theupsstore.com for inquiries.
Are there any nearby ATMs close to The UPS Store in Naperville?
Yes, Bitcoin ATM Naperville - Coinhub is a nearby ATM where customers can access cryptocurrency services before or after visiting the store.
What nearby fitness or sports facilities are near The UPS Store?
Naperville Chargers is a nearby sports club and gym, offering customers opportunities for fitness and recreation around their visit.
Are there any nearby health or wellness centers near The UPS Store?
Nearby wellness options include Sundari Power Yoga and Yoga Cave yoga studios, as well as GNC for vitamins and supplements.
What nearby dining or food options are available near The UPS Store?
Afodex International, a restaurant offering food delivery and consulting, and Half Baked Goodness, a bakery and smoothie bar, are near The UPS Store for convenient dining.