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Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2006 in Naperville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of Millbrook Dr And 75th St, Near McDonald's.
Details
- DeliveryNot available
Location
Hours
Reviews
3.6
160 reviews
5 stars
101
4 stars2
3 stars2
2 stars
4
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed, with some praising friendly and helpful staff, while others report rude and unprofessional behavior from certain employees.
Pricing Issues
Many customers expressed frustration over additional charges for services like tape and packaging, feeling that the costs were excessive.
Efficiency
While some reviews highlight quick service and efficient handling of tasks, others mention disorganization and long wait times, particularly for notary services.
Positive Experiences
Several customers shared positive experiences with specific staff members who went above and beyond to assist, particularly Pam and Karen.
Store Environment
The store is generally described as clean and welcoming, but some reviews mention issues with staff behavior affecting the overall atmosphere.
- RGRavi GDec 30, 20251.0ABSOLUTELY INSANE.. $5 for 1 page A4 black&white print out. The store person told the ups changed rules. $5 print fee + printing cost, if you decide to print at ups...
- APAmanda PerrotDec 16, 20251.0The cheapest and most insincere location of u p s stores in the entire area. The only location that's unwilling to help you with a piece of tape or a label or have any mercy on you If it's not packaged perfectly, and this has happened to me multiple times at this location. They wanted to charge me five dollars to reprint a label.Because mine was crinkled. Was also told that my box was not taped enough and wanted to charge me two dollars for 1 piece of tape from the roll sitting on counter. Avoid at all costs. Go elsewhere
- JWJack WegmanDec 3, 20251.0I used to enjoy going to this store until recently. Now, when you bring an item to return, the person tells you to show the item so he can scan it, then he tells you to put the item into a package that you bring, tape the package.....with packing tape that you bring because they will not tape it or provide tape. Then he scans the return code on your phone. I don't know if this is standard procedure at all UPS stores, but I know that in the past, the person would scan the code on my phone and accept the packaged item
- MSMaggie SlatterNov 25, 20251.0Not a great experience at this location.
- KSKyle SouthardNov 5, 20251.0Unfortunately, UPS guaranteed delivery of my package by Monday, but it wasn’t delivered until Thursday—with no explanation or rationale for the delay. I paid $353 to ensure Monday delivery, not three days after Monday. This UPS Store (a franchisee) agreed that a refund was appropriate, but when UPS denied the refund without explanation, the store refused to honor it themselves, saying, “It hurts me as a small business owner.” It’s disappointing that this small business owner is happy to operate under the UPS brand when it benefits her, but not when UPS fails to deliver. In the end, the customer loses—and the store keeps the profit
Frequently Asked Questions About The UPS Store
What are the core services offered by The UPS Store in Naperville?
The UPS Store #2006 in Naperville offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
Where is The UPS Store #2006 located?
The UPS Store #2006 is located at 924 W 75th St, Naperville, IL 60565, at the corner of Millbrook Dr and 75th St, near McDonald's.
What are the regular business hours for The UPS Store in Naperville?
The UPS Store in Naperville is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 4:00 PM, and closed on Sundays.
Is The UPS Store #2006 open during major holidays?
The UPS Store is closed on certain holidays like November 27, December 25, December 31, January 1, and January 19, but remains open with regular hours on others such as November 11 and November 28.
What payment options does The UPS Store in Naperville accept?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
How can I contact The UPS Store #2006 for inquiries or service requests?
You can reach The UPS Store via their main phone number at +1 630-717-1540 or email them at store2006@theupsstore.com.
Does The UPS Store offer any special discounts or promotions?
Yes, The UPS Store offers special deals and coupons which can be found on their website under special offers for big savings.
What nearby food option is convenient when visiting The UPS Store #2006?
Pizza Hut is located nearby multiple times and can be a convenient option for a meal before or after your visit to The UPS Store.
Are there any nearby home service providers near The UPS Store in Naperville?
Yes, Tom Hamilton Lightning Rods is a nearby home service business you might find useful if you need home-related services in the area.
Can I combine a visit to The UPS Store with a stop at local business services nearby?
Yes, nearby businesses like Lucien Branding + Digital Marketing offer complementary business services, making it easy to handle multiple business needs in the area.