Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2006 in Naperville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of Millbrook Dr And 75th St, Near McDonald's.
Details
- DeliveryNot available
Location
Hours
Reviews
3.7
156 reviews
5 stars
101
4 stars2
3 stars2
2 stars
4
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the friendly and helpful staff, there were significant complaints about rudeness and unprofessional behavior from certain employees.
Efficiency
Several reviews highlighted quick service and efficient handling of shipping and printing tasks, although some customers experienced long wait times and disorganization.
Pricing Issues
Customers expressed frustration over additional charges for services like tape and printing labels, leading to perceptions of the store being overpriced.
Staff Training
There were multiple mentions of inadequate training among staff, particularly regarding customer service and handling specific tasks like notarization.
Positive Experiences
Despite the negative feedback, many customers reported positive experiences, particularly with specific employees who went above and beyond to assist.
- KSKyle SouthardNov 5, 20251.0Unfortunately, UPS guaranteed delivery of my package by Monday, but it wasn’t delivered until Thursday—with no explanation or rationale for the delay. I paid $353 to ensure Monday delivery, not three days after Monday. This UPS Store (a franchisee) agreed that a refund was appropriate, but when UPS denied the refund without explanation, the store refused to honor it themselves, saying, “It hurts me as a small business owner.” It’s disappointing that this small business owner is happy to operate under the UPS brand when it benefits her, but not when UPS fails to deliver. In the end, the customer loses—and the store keeps the profit
- LMLaura McAdamsOct 20, 20255.0I had to have something printed last minute for a ceremony in IL and I'm in FL. I caotacted The UPS Store and Pam was ready to help. I sent her the files and she printed them, and bound them for me and had them ready the same day. Thank you so much to Pam and everyone that helped save the day!
- AKAkshay KOct 19, 20255.0An amazing experience. Pamela and Jim and their employees really take care of their clients like family. I would go out of my way to just go to this UPS Store.
- AHAmy-Ruth HallettOct 19, 20255.0Quick, professional, and reliable! They handled my shipping and printing perfectly. Highly recommend this UPS Store!
- AZAliraza ZadiOct 19, 20255.0This Ups store is so good, kind people and helpful workers. The management is nicely run, and the owners are the best I will be coming here
Frequently Asked Questions About The UPS Store
What are the core services offered by The UPS Store in Naperville?
The UPS Store #2006 in Naperville offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
Where is The UPS Store #2006 located?
The UPS Store #2006 is located at 924 W 75th St, Naperville, IL 60565, at the corner of Millbrook Dr and 75th St, near McDonald's.
What are the regular business hours for The UPS Store in Naperville?
The UPS Store in Naperville is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 4:00 PM, and closed on Sundays.
Is The UPS Store #2006 open during major holidays?
The UPS Store is closed on certain holidays like November 27, December 25, December 31, January 1, and January 19, but remains open with regular hours on others such as November 11 and November 28.
What payment options does The UPS Store in Naperville accept?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
How can I contact The UPS Store #2006 for inquiries or service requests?
You can reach The UPS Store via their main phone number at +1 630-717-1540 or email them at store2006@theupsstore.com.
Does The UPS Store offer any special discounts or promotions?
Yes, The UPS Store offers special deals and coupons which can be found on their website under special offers for big savings.
What nearby food option is convenient when visiting The UPS Store #2006?
Pizza Hut is located nearby multiple times and can be a convenient option for a meal before or after your visit to The UPS Store.
Are there any nearby home service providers near The UPS Store in Naperville?
Yes, Tom Hamilton Lightning Rods is a nearby home service business you might find useful if you need home-related services in the area.
Can I combine a visit to The UPS Store with a stop at local business services nearby?
Yes, nearby businesses like Lucien Branding + Digital Marketing offer complementary business services, making it easy to handle multiple business needs in the area.