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The UPS Store

3.5
(164 reviews)

Business Details

924 W 75th St, Naperville, IL
60565, United States
(630) 717-1540
https://locations.theupsstore.com/il/naperville/924-w-75th-st

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2006 in Naperville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of Millbrook Dr And 75th St, Near McDonald's.

Details

  • DeliveryNot available

Location

The UPS Store
924 W 75th St, Naperville, IL
60565, United States

Hours

Reviews

3.5
164 reviews
5 stars
100
4 stars
2
3 stars
2
2 stars
4
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with specific complaints about certain employees being consistently unfriendly.

Pricing Issues

Customers expressed frustration over high prices for services like printing and packaging, feeling that charges for basic supplies like tape were excessive.

Mixed Experiences

While some customers praised specific staff members for their helpfulness and professionalism, others had negative experiences that overshadowed their visits.

Notary Services

The notary service was frequently criticized for being slow and disorganized, with inconsistent pricing and poor customer interaction.

Convenience and Efficiency

Despite the negative feedback, some customers appreciated the store's location and efficiency in handling shipping and returns.
  • SM
    Salil Mahajan
    Feb 7, 2026
    1.0
    Pathetic service. I had a return label with box, but this store person won’t accept it. Forcing me to buy a new box. Pathetic service.
  • SL
    Serhii Levandovskyi
    Jan 27, 2026
    1.0
    ABSOLUTELY INSANE.. + 1 5$ for 1 page A4 black&white print out.
  • DS
    Dave Swanson
    Jan 23, 2026
    1.0
    Worst drop off place in Naperville! Wouldn't help me seal the box even though I offered to pay him two dollars. Only needed about a 12 inch piece of tape. Instead, the RUDE old man makes me buy a six dollar roll of overpriced tape, which I will never use the rest of. HE LITERALLY LAUGHED AT ME! Absolutely the last time I come here. There are plenty of other drop offs equally as close to me with nice people that don't try and rip me off. I would never come back to this place for any product or service until they figure out client service. Lastly your responses to other people all complaining about the same rude guy and lousy service are ridiculous. Try making a change instead of making stupid replies!
  • KL
    Kim LaGow
    Jan 16, 2026
    1.0
    This used to be my go-to for any shipping. I will not go here again. I spent an hour and a half and talked to eight different people at UPS because this store told me they could not do anything for a lost package. When I finally called back after being told that they had to file the claim I call back and all the sudden oh they could help me. I've also noticed that the customer service people are not very helpful or or have any sense of trying to help the customer.
  • VK
    vish kunal
    Jan 15, 2026
    1.0
    The staff is very rude, unfriendly. Always ready to disappoint you. I wish I could just nod UPS. Very cheap and unprofessional service.

Frequently Asked Questions About The UPS Store

What are the core services offered by The UPS Store in Naperville?

The UPS Store #2006 in Naperville offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.

Where is The UPS Store #2006 located?

The UPS Store #2006 is located at 924 W 75th St, Naperville, IL 60565, at the corner of Millbrook Dr and 75th St, near McDonald's.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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