Staples

3.6
183 reviews
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Business Details

1552 South Route 59, Naperville, IL
60564, United States
(630) 305-0253
https://stores.staples.com/il/naperville/1552-south-route-59
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About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Naperville, IL provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
1552 South Route 59, Naperville, IL
60564, United States

Hours

Reviews

3.6
183 reviews
5 stars
96
4 stars
22
3 stars
10
2 stars
5
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for being helpful and friendly, others were criticized for rudeness and lack of assistance.

Product Availability

Customers appreciated the wide selection of products available, especially during back-to-school shopping, but there were complaints about issues with online orders and stock availability.

TSA Services

The TSA pre-check service received significant negative feedback, with multiple customers reporting unprofessional behavior and inefficiency from staff.

Store Experience

Overall store experience varied; some customers found the staff knowledgeable and helpful, while others reported long wait times and poor service.

Returns and Refunds

Customers expressed frustration with the return process and issues related to refunds, indicating a need for improvement in handling these situations.
  • DR
    Dave Rathunde
    Nov 10, 2025
    5.0
    Pleasant store to shop at. Good selection. Clean environment.
  • RB
    Robin Bermel
    Oct 22, 2025
    5.0
    So easy and fast to just walk in and get what we needed, a stellar laser printer with great reviews.
  • DS
    Don Shiffer
    Oct 6, 2025
    5.0
    My computer had lots of viruses and needed to have latest version of McAfee loaded to it. Cory took care of everything in a timely manner and was a pleasure to work with.
  • JA
    Julio Antonio
    Oct 3, 2025
    1.0
    Horrible customer service, even asking for assistance in the self printers was too much to ask. See several employees standing around and not even bothering to help the customers struggling to print on self service. If it’s this much of a hassle to do your job you applied for maybe you should work from home. Condescending employees working in the front. Would love to speak to corporate about my experience.
  • CF
    Cathy Freeman
    Sep 30, 2025
    5.0
    We are happy that this store in Naperville is still there and much needed! There are so many services they provide that most people don't know about - Thank you Staples for a job well done!
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Frequently Asked Questions About Staples

What services does Staples in Naperville, IL offer?

Staples provides printing, shipping, technology, travel, and recycling services along with office supplies and technology products.

What are the operating hours of Staples in Naperville?

Staples is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 6:00 PM.