United States Postal Service

2.8
76 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 435 E Hawley St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
435 E Hawley St, Mundelein, IL
60060, United States

Hours

Reviews

2.8
76 reviews
5 stars
30
4 stars
5
3 stars
0
2 stars
0
1 star
41
  • KK
    konstantin konovalov
    Oct 16, 2025
    5.0
    Gave me free tape and box even 5min before closing
  • JD
    Jurate Dubauskiene
    Mar 24, 2025
    1.0
    I am extremely disappointed with the service at the Mundelein post office. I shipped a package to Canada, but somehow it ended up in China. After waiting for two weeks with no updates, I visited the post office for help. Unfortunately, the lady at the counter was completely uninterested in assisting me. She simply told me that USPS is not responsible for international shipping and that I had to call somewhere else to locate the package myself. I paid USPS around $18 for shipping, yet they refuse to take any responsibility for the package going missing. My customer is now demanding a refund, and I am left with no support from USPS. This is unacceptable service
  • GK
    Grace K
    Nov 10, 2022
    1.0
    The kiosk provides random tracking ID’s. A package I sent out The manger is very rude on the phone and his staff had to help me with finding where a package sent out 2 weeks ago is. It took me 20 minutes of forcing him to assist me, and his employee having to help… and then mid help hanging up on me. After a combined 40 minutes now, I have more information. Thank you to the employee with more knowledge than the manager at this location. Horrible. Will now be driving out of my town to send out packages. Do not send packages out from here, they don’t deserve your money.
  • GL
    Gina Lolobrigida
    Feb 13, 2019
    5.0
    I have always been treated with respect and expediency at the Mundelein PO. Thanks.
  • AL
    Aslam Lodhi
    Sep 13, 2016
    1.0
    The staff is extremely rude! Horrible customer service

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.