Brand Certified
United States Postal Service
2.1(272 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
300 W Central Rd, Mount Prospect, IL
60056, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 300 W Central Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
United States Postal Service
300 W Central Rd, Mount Prospect, IL
60056, United States
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.1
272 reviews
5 stars
65
4 stars
9
3 stars
5
2 stars
9
1 star
184
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback highlights a mix of excellent and poor customer service experiences, with some employees praised for their kindness and helpfulness, while others, particularly a staff member named Paul, received consistent criticism for rudeness and unprofessional behavior.
Staffing Issues
Many reviews mention chronic understaffing, leading to long wait times and frustration among customers, especially during peak hours.
Delivery Problems
Several customers reported issues with lost or mishandled packages, indicating a lack of reliability in the delivery service.
Mixed Experiences
While some customers have had positive experiences and appreciate the service, a significant number express dissatisfaction with the overall management and service quality at this location.
- DKDamien Kalck6 days ago5.0Went in today and Mary behind the counter was so pleasant and helpful. Some of the best customer service I have seen in a long time. She was very kind to an older gentleman as well in helping him to get his package all set.
- ILIvory LongFeb 20, 20265.0Felicia was so kind and accommodated us and customers despite it being late. She was so bubbly and warm and represents how every USPS employee should be! Thank you again Felicia!!!
- JAJulie AkeFeb 18, 20265.0My mail carrier allie and the kind gentleman who answered the phone and got allie on the phone on her lunchtime to make sure a crucial medical supply was hand delivered to me after my apartment complex refused the shipment. I cannot give enough praise and thanks to both of them. Went way above and beyond!! I was brought to tears by their commitment and compassion. Way to go guys!!!!
- PNPeg NaramoreFeb 14, 20265.0Service was quick service was served with a very big smile
- LGLouis GlapionFeb 13, 20261.0The people at this facility are so rude and no help at all for the 3rd time. Kimmy kept brushing me off and the supervisor wouldn't come to the front to assist me. I'm trying to track my passport and they will not help me so that I can get further assistance from the passport agency. Sad and very rude.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 300 W Central Rd?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more.
Can I apply for a passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and offers passport photo services by appointment.
Do I need to schedule an appointment for passport services?
Most passport services require scheduling an appointment online, although limited walk-in hours are available at select locations.
What are the operating hours of the USPS at 300 W Central Rd?
Monday through Friday from 8:30 AM to 7:00 PM, Saturday from 7:30 AM to 3:00 PM, and closed on Sundays.
How can I get a PO Box at this Post Office?
You can apply online or in person with two valid forms of ID and a completed application. Check availability and start online at the USPS website.
Are PO Boxes accessible after normal business hours?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, but hours may vary by location.
What nearby dining options are available around the USPS location for a meal before or after my visit?
Nearby you can find restaurants like Jakes Pizza, Trezeros Kitchen + Tap which offers Italian and American cuisine, Capannari Ice Cream for desserts, Olympus Gyros for Greek fast food, and Dunkin' for coffee and donuts.
Are there any nearby parks or recreational spots near the Post Office?
Yes, Moehling Park and Park Terrace Row Homes provide green space and recreational areas close to the USPS location for you to enjoy before or after your visit.
What nearby financial services are available around the USPS location?
You can visit Busey Bank, Mount Prospect State Bank, or Edward Jones for banking and financial advising services near the Post Office.
How can local businesses like Anderson Tax & Accounting assist me in relation to USPS services?
Anderson Tax & Accounting nearby can help with bookkeeping and tax services which may complement your mailing or shipping needs when handling business documents and communications at the Post Office.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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