United States Postal Service

3.9
7 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 211 N Clay St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
211 N Clay St, Mount Carroll, IL
61053, United States

Hours

Reviews

3.9
7 reviews
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  • TT
    T t
    Oct 9, 2025
    1.0
    We never requested for our packages to be "held at the post office" as they continually like to say and we have had to pick them up for a couple of years now. We do not have a locked coded gate as they also like to say at times as an excuse not to deliver packages to our house. We have a bigger than average mailbox but so many times they still keep our small packages at the post office so we have to pick them up. Yes, we have spoken to them numerous times about this. FedEx and UPS have no problems delivering any size packages to our house. Now, today, the tracking shows my 2 packages have been "put in a po box at the post office." ...??... *We do not have a po box*
  • KG
    Kim Granata
    Apr 25, 2025
    5.0
    Yesterday I found myself in Mt carroll looking for a address..... Google kept sending me to the wrong street. I saw one of the postal workers and thought to myself ....what a perfect person to ask for direction. Little did i know that this lady postal worker would turn out to be a absolutely wonderful person ......she took the time to go out of her way to help me find my way with a smile ! Big shout out to the mt carroll postal workers ! Thank you for all u do!
  • MS
    Maggie Strodtman
    Apr 19, 2022
    1.0
    Worker was rude to me infront of my son. Worst customer service; I will not be going back. I would much rather drive out of town to another post office.
  • GS
    George styden
    Jan 21, 2021
    5.0
    Beautiful building and helping hands

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.