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Visit your local Post Office™ at 9114 Waukegan Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted consistently rude and unhelpful behavior from employees, particularly a tall male employee named Alvin, leading to a negative customer experience.
Staff Attitude
Customers reported a general lack of professionalism and a dismissive attitude from staff, with many feeling that employees were indifferent to their needs.
Service Efficiency
Many customers experienced long wait times and inefficient service, with reports of staff being unhelpful or unavailable during business hours.
Positive Experiences
Despite the negative feedback, some customers noted positive interactions with specific employees, indicating that service quality may vary significantly.
MF
maria falco
Jan 5, 2026
1.0
This post office is the pits. Went to drop off mail in the mailbox in front of the post office there was so much mail in it it was overflowing.
DB
Daisy B
Dec 30, 2025
1.0
Super confused on why this place is still open this is the worst post office. Guy doesnt care about any customers. Keeps a long line.... Hes getting paid to hang around i guess, "who wouldnt want a job where you dont have to do a single thing?!" Save your time and money go somewhere else.
TT
Tokio_0
Dec 5, 2025
1.0
Terrible service, your two male employees hate their jobs, so help them get rid of them, and then you'll get better reviews.
DK
Darek Kopacz
Nov 14, 2025
1.0
Really rude employees!
AE
Abraham E
Nov 10, 2025
1.0
Literally no one to help and most of the time has ZERO staff working the front desk. Typically have to wait at least 10 minutes for anyone to check the customers lining up. Government employees who truly don’t care. Fire the entire lot and start again.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Morton Grove?
The United States Postal Service is located at 9114 Waukegan Rd, Morton Grove, IL 60053.
What are the operating hours of this USPS location?
This USPS location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 1:00 PM, and closed on Sundays.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this USPS?
Yes, most passport services require an appointment scheduled via the online scheduler, though limited walk-in hours are available at select locations.
How much does a passport photo cost at the USPS?
The fee for a passport photo at USPS is currently $15.
Can I rent a PO Box at this Post Office, and how do I do it?
Yes, you can reserve a PO Box online at the USPS website and complete your setup in person at this Post Office.
Is there 24/7 access to PO Boxes at this USPS location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary, so check with this Post Office for specific lobby hours.
What nearby places can help me find or visit the USPS at 9114 Waukegan Rd?
Nearby landmarks include the Super 8 hotel and several car washes like Everclean Car Wash and Platinum Car Wash, which can assist in locating the Post Office or provide services before or after your visit.
Are there places nearby where I can get a quick meal or coffee around this Post Office?
Yes, Café 44, a nearby coffee shop and smoothie bar, is close to this USPS location, convenient for grabbing refreshments before or after your visit.
What other services or businesses are close to the United States Postal Service at 9114 Waukegan Rd?
Nearby services include insurance agencies like Public Insurance Agency and State Farm - The Matt Mitchell Agency, beauty salons such as Ambiance Salon, and healthcare providers like Morton Grove Dental Associates and Advanced Primary Care.