The UPS Store

3.9
112 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5078 in Morton Grove offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of Dempster & Ferris (Two Blocks East Of Waukegan).

Details

  • DeliveryNot available

Location

The UPS Store
6321 W Dempster St, Morton Grove, IL
60053, United States

Hours

Reviews

3.9
112 reviews
5 stars
75
4 stars
4
3 stars
3
2 stars
4
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting the manager, Francis, for his exceptional service.

Pricing Issues

Several reviews mentioned concerns about high prices and discrepancies between quoted and final costs, leading to dissatisfaction.

Operational Hours

Multiple customers expressed frustration with the store not opening on time, which affected their experience.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences, particularly regarding service quality and communication.

Cleanliness and Efficiency

Customers noted the store's cleanliness and the efficiency of service during their visits.
  • LN
    L! NA
    Nov 15, 2025
    5.0
    I highly recommend this UPS location specifically for their Store Manager, Francis and all their crew are amazingly professional, kind, respectful, and very helpful. Thank you so and very much for all your help and hard work we appreciate it so much!
  • AR
    Anna Riley
    Nov 10, 2025
    5.0
    Francis and his team are so friendly and knowledgeable!
  • RY
    Rana Yousef
    Nov 6, 2025
    5.0
    This is the best UPS store in Illinois! Love the manager, Mr. Francis so very much for what he does for the Morton Grove Village!! He’s so helpful, nice, respectful and cooperative with all customers! I really appreciate his business and what he does for us to make our day easier by the end of the day!! Not to mention, he has met our expectations of customer service above and beyond!!
  • NA
    NORTHFIELD AUTOMOTIVE
    Nov 5, 2025
    1.0
    If they can be moving any slower i wood switch to pigens. How would you explain internation shiping by UPS using USPS services and getting away with charging double. Have a courtesy and at least provide your tracking #. Out of 3 atempts using this location all were disatisfied.
  • JJ
    Jeffery
    Oct 7, 2025
    1.0
    I won’t recommend to this place. I went in there to spiral bind a book , I asked the cost and was told $11 after when he was done he said the cost was $27 without any further explanation. FedEx does the same spiral binding for $7. (3x) Triple the price what this store charged Big mistake patronizing this place . There store prices is way different from the rest , they have a way of hiking the prices one way or the other. They tell you something and then the receipt is totally different- Zero integrity and Trust. Zero Star.

Frequently Asked Questions About The UPS Store

What services does The UPS Store #5078 in Morton Grove offer?

The UPS Store #5078 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and computer access among other business services.

Where is The UPS Store #5078 located?

It is located at 6321 W Dempster St, Morton Grove, IL 60053, US, at the corner of Dempster & Ferris, two blocks east of Waukegan.