United States Postal Service

3.3
87 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 1899 Village Center Pkwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1899 Village Center Pkwy, Montgomery, IL
60538, United States

Hours

Reviews

3.3
87 reviews
5 stars
46
4 stars
1
3 stars
4
2 stars
4
1 star
32
  • RS
    Ryan Sepanek
    Oct 24, 2025
    5.0
    The staff here is amazing!
  • MP
    Michael Polous
    Oct 16, 2025
    1.0
    I arrived and sent in a passport application a few weeks ago but then got a letter because the lady at the desk never had me sign before sending it in. Now do I not only have to go back in again to reapply but I have to pay the fee again even though they messed up
  • KS
    karina serna
    Aug 30, 2025
    5.0
    We came in for an appointment earlier this month on the 9th of August. It was for new passports for my son and I. The lady that attended me, her name is Rahkel, the most patient, fast and efficient worker I have ever came across. She was so nice and professional!! Thank you Rahkel for making me feel comfortable and making my experience at this location pleasant! Give that woman a raise! She truly deserves it!!
  • WW
    Wendy
    Aug 20, 2025
    5.0
    Been here 3 times (different family members) to renew passports & it's been an easy quick process. All the staff is always very helpful.
  • JF
    John Faust
    Aug 15, 2025
    2.0
    The lady with braces and dreadlocks is extremely rude and un helpfull

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.