United States Postal Service

2.5
65 reviews

About

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Visit your local Post Office™ at 514 17th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
514 17th St, Moline, IL
61265, United States

Hours

Reviews

2.5
65 reviews
5 stars
19
4 stars
3
3 stars
4
2 stars
3
1 star
36
  • SR
    Shayla Rodriguez
    Aug 4, 2025
    1.0
    the AC is not working for more then two months and it's dangerous for the employees in this heats that are over 100 I'm disappointed
  • LL
    Lopez Lopez
    Aug 4, 2025
    1.0
    post office has been without AC for last month temperatures over 100 and we pay for their services we cannot let this happen post office government do something about this. We pay you taxes and we pay for every mail that you guys send it over.
  • JD
    Jennifer Rebecca Davis
    Jun 9, 2025
    1.0
    While in town, my husband and I stopped here to mail a package. There were two male postal workers at the front desk. Neither were in a rush to help. The first one asked what I needed, and upon handing him the small package I needed mailed, he handed it back to me. He let me know he could not help me because he did not have receipt tape in his machine. I could see he was involved in his own task behind the counter. He could have told me he could not assist me, instead of taking my package and then handing it back to me. I stepped over to the second attendant who did not make me feel welcome, but rather acted like I was bothering him. He took my package and read aloud what the screen in front of me was showing as far as parcel contents. Once my transaction was complete, he never said thank you or anything as far as customer service was concerned. I would definitely recommend that these two guys receive some sort of customer service classes very soon.
  • MT
    Meaghan Tegtmeier
    Oct 25, 2022
    1.0
    The new manager is just AWFUL!! talk about argumentative and condescending. Extremely rude, I called there as she advised me to do if I was still having pick up issues, and instead of helping to resolve the issue kept saying that the carriers aren't allowed to enter your home. THEY ARE NOT ENTERING MY HOME!! I have glass door my packages sit behind that is just open, pull the tote and close the door they do not have to put one foot on my porch. THEN SHE HUNG UP ON ME!! she should be fired. I'm sorry but this post office used to be really good with amazing carriers and customer service people, I'm guessing attrition has taken place and this new manager should go back to mcdonald's where she came from because she's awful!
  • RS
    Ronald Sexton
    Jul 11, 2022
    1.0
    I have gone days without getting any mail at 1st I thought I just didn't get any but come to find out nobody in my neighborhood got it and more times than not when I do get it it's after 6pm

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.