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Visit your local Post Office™ at 19934 Wolf Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Was in on 10/15/25, there was a constant flow of people and both of the women working helped each person individually with professionalism and kindness regardless to the constant flow. I was there for passport, and again, I was handled and treated with kindness professionalism and quickly, beginning to end of my appointment.
JW
Joyce Wang
May 5, 2022
5.0
Everyone is helpful and Shana is the BEST!!!
LY
Laura Yomtoob
Dec 29, 2017
1.0
Bad experience here today. I brought in a package with pre-paid postage for drop-off at the Mokena Post Office (12/29 3:30pm) and asked if I could get a receipt. The nicely made-up middle-age very blond Clerk#1 behind the counter said in a not very nice way, "You don't get a receipt because you didn't pay for anything." When I asked, "Well then can you please scan my package?" she said yes, and then dropped my package onto the seat of her chair (without scanning it) and disappeared into the back of the post office. Aware that the tracking would not be activated until it was scanned, I stood there for a few moments waiting for her to come back and scan my package. When she didn't return, I asked Clerk#2 at the other counter if she would scan my package in. She said of course, and as she reached to do it, Clerk#1 came rushing out of the back, grabbed the package from her, and said to her, "You don't have to scan it!" Clerk#2 reached out and scanned the barcode anyway, just a split second before Clerk#1 sent it sailing a good 6 feet through the air into a bin at the back. I was a bit upset by the whole exchange, and regretfully left there without getting Clerk#1's name, but absolutely questioning whether she was acting in good faith in the handling of my package.
Where is the sense in leaving a customer's package sitting on your chair, then trying to prevent a colleague from scanning it to activate the tracking, and finally throwing it halfway across the room into a bin without regard for its contents? ALL IN FRONT OF THE CUSTOMER. This does not inspire confidence that one's package will reach its destination intact, or even at all. I have used this post office before and have for the most part been treated kindly and professionally (especially by the people of color, hope this is the PC way to say it). However, I will be going elsewhere from now on, just to avoid encountering Clerk#1. There is a very good UPS location near Lowes/Target, as well as other post offices in the area that are more professional, treat your packages with care, and scan them automatically when you drop them off.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service located at 19934 Wolf Rd, Mokena?
You can send mail, ship packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and access other postal services.
Can I apply for a U.S. passport at this USPS location?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State. Most locations also offer passport photo services.
Do I need an appointment for passport services here?
Yes, most Post Offices with passport services require an appointment using the online scheduler. Limited walk-in hours are available at select locations.
Does this USPS location provide passport photo services?
Yes, they offer passport photo services by appointment, which can be scheduled through the online scheduler.
What are the operating hours of this USPS branch?
Monday to Friday from 9:00 AM to 5:00 PM and Saturday from 9:00 AM to 1:00 PM. The post office is closed on Sundays.
Can I rent a PO Box at this Post Office and how?
Yes, you can apply for a PO Box online or in person. For online applications, visit https://www.usps.com/manage/po-boxes.htm. In-person applications require two valid IDs and a completed form.
Are PO Boxes accessible after normal business hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but it's best to check with this local Post Office for specific access hours.
What nearby places can I visit before or after stopping by the USPS at 19934 Wolf Rd?
You can visit Clancy Brothers Coffee Roasters for coffee and smoothies, Fratello's Deli and Cafe for a meal, or BOXED Gift Co. for gifts and flowers.
Is there a reliable place nearby to get car repairs after dropping off packages at USPS?
Yes, Craig's Auto Repair Service is located nearby and offers automotive repair and dealer services.
Where can I find health services close to the United States Postal Service at 19934 Wolf Rd?
Nearby you have the Advocate Clinic at Walgreens for urgent care and Amy Lynn Simone NP for nurse practitioner services.