Business Details
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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 1824 N 25th Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.7
270 reviews
5 stars
39
4 stars
6
3 stars2
2 stars
5
1 star
218
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely poor customer service, with staff being rude, unhelpful, and dismissive towards customers' concerns.
Package Delays
Many customers reported significant delays in package processing and delivery, with packages often sitting at the facility for weeks without updates.
Management Issues
Reviews indicated a lack of effective management, with complaints about unresponsive supervisors and a general failure to address ongoing problems.
Inconsistent Experiences
While some customers had positive interactions with specific staff members, the overall sentiment was negative, suggesting that experiences vary widely.
Operational Inefficiency
Frequent mentions of inefficiency in operations, including long wait times and inadequate handling of mail and packages.
- PPPaul PrinzNov 6, 20251.0Incredibly disturbing The rude postal worker actually pushed the experience rating on MY HOMESCREEN She reached over and selected the experience rating as positive on my homescreen No wonder this post office gets terrible reviews
- BLBrenda LagunasJul 17, 20251.0Just want to be clear anyone who have issue with package. GO IN THE MORING, SUPERVISOR PATRICIA IN THE MORING KNOWS HOW TO SOLVE THE PROBLEM BETTER THAN THE SUPERVISOR WHO CLOSE. Worst customer server. The manager or supervisor don’t care. Keep telling the lady my package and mail are going missing. The weird part is only with the USPS. Other carrier mail or package arrive expect the USPS. The only thing goes missing are my work check and value item on the package.
- MZMichelle ZenonJul 15, 20251.0This place is the worst office I’ve ever been to. The customer service level is non-existent. Unhelpful and the manager seems to have no care in the world. If she’s so unhappy she needs to quit and get a job that does make her happy. I’m a supervisor and when a customer is explaining an ongoing issue to you it’s your duty to try everything in your power to go above and beyond to resolve their issue. I came to office to inquire about my missing packages and I’m being genuine when I say people don’t steal packages from our building. It’s a nice neighborhood with honest people. Somehow my collectibles are gone. Stating it was delivered when it wasn’t. The manger basically cut me off with an attitude not taking responsibility for her company’s mistakes and saying someone stole our packages. They did not steal them I was home all day as soon as I got the notification that my package arrived I walked to my mailbox and my package was never there. I’m escalating this to cooperate. Something had to change. New manager new employees that actually care and maybe re-training on how to service a customer.
- YWYvonne Brown WatsonJun 29, 20255.0Great info,I I want to take my disable brother to renew his passport. Thanks
- BRBrian RamseyJun 6, 20255.0Doing business mailing with the Post Office is often challenging at best. Their systems & documentation forms can rattle the best educated & retentive individuals I know. It can ruin one's day! But today, I had the pleasure of meeting & working with Deborah who handles Bulk Mailing as allowed by Permit Mailing. OMG, if all Postal Workers were this patient & understanding the PO would have a much better reputation. I give Deborah 5 Stars+, but the PO systems still only a 1 Star. Deborah, thanks for making my visit a positive experience!!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service located at 1824 N 25th Ave?
You can send mail and ship packages, get money orders, rent Post Office™ boxes, apply for passports, purchase gift cards, and more at this location.
Can I submit a first-time passport application at this Post Office?
Yes, this Post Office accepts first-time passport applications and most locations also take passport photos. You should complete and print your passport application before applying.
Do I need an appointment for passport services here?
Most Post Offices offering passport services require scheduling an appointment using the online scheduler. Limited walk-in hours may also be available at select locations.
What are the operating hours of this Post Office?
The Post Office is open Monday through Friday from 8:30 AM to 5:00 PM, and on Saturday from 8:30 AM to 12:00 PM. It is closed on Sundays.
How can I reserve a PO Box at this location?
You can reserve a PO Box online at the USPS website. The process is quick and secure, and you will receive instructions to complete the setup in person at the Post Office.
Is 24/7 access to PO Boxes available at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary by location. Please check with this local Post Office for specific lobby access hours.
Where can I find nearby convenience and dining options around the Post Office at 1824 N 25th Ave?
Nearby you can visit 7-Eleven for convenience items and coffee, Harlo Grill for diner-style meals, or Jimmy John's for fast sandwiches, all within close proximity to the Post Office.
What nearby automotive services are available around the Post Office location?
You can find several automotive services nearby including Auto Premier Sales Inc for car sales, A & C Autobody and E & C Auto Body for auto body repair, Quick Lane for oil changes and repairs, and Tire Zenter CO. for tire services.
Are there any nearby banking or financial services near the Post Office?
Yes, Fifth Third Bank offers ATM access and other financial services near the Post Office at 1824 N 25th Ave, making it convenient to handle banking tasks before or after your visit.
Does this Post Office have online apps for easy access to USPS services?
Yes, USPS mobile apps are available for download on iOS and Android devices to help manage your postal needs conveniently.