The UPS Store

4.7
166 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4064 in McHenry offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of Rte S 31 & Bull Valley Rd Next To Bp.

Details

  • DeliveryNot available

Location

The UPS Store
518 S Route 31, McHenry, IL
60050, United States

Hours

Reviews

4.7
166 reviews
5 stars
151
4 stars
2
3 stars
2
2 stars
2
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, helpful, and professional, with many customers highlighting individual employees like Ally, Ari, and Dana for their exceptional service.

Efficiency

Customers frequently mention the quick and efficient service, with many noting that they are in and out of the store in just a few minutes.

Store Environment

The store is described as clean, well-organized, and welcoming, contributing to a positive customer experience.

Mixed Experiences

While most feedback is positive, there are a few reports of negative interactions with specific employees, indicating inconsistency in service quality.

Repeat Business

Many customers express a strong preference for this location over others, citing the quality of service as a key reason for their loyalty.
  • CK
    Craig Kell
    3 days ago
    5.0
    This UPS store is always well staffed, friendly, and I get in and out quickly, which is appreciated!!
  • DS
    Doug Sumner
    Nov 4, 2025
    5.0
    Clean, friendly and efficient. Perfect combination for this type of store in my eyes.
  • DM
    Denise Marvin
    Nov 4, 2025
    5.0
    So fast nice Amazing
  • RT
    Roro Toaster
    Oct 19, 2025
    5.0
    Absolutely Flawless and Efficient Drop-Off Experience I just had the most seamless experience dropping off a package at the UPS store. The most important reason for this 5-star rating is the combination of exceptional customer service and a perfectly streamlined process. From the moment I walked in, the staff members were professional, friendly, and incredibly efficient. They acknowledged me immediately, scanned my package quickly, and provided a clear receipt—all in under a minute. What truly stood out was how they went the extra mile. They patiently answered my question about shipping options / They helped me properly secure a label that was coming loose The store was clean and well-organized, making it an stress-free visit. This hassle-free and reliable service is exactly what you hope for when shipping something important. It’s a stark contrast to the stories you hear about shipping woes, and it has made me a confident repeat customer. Highly recommend this location!
  • CS
    Christa Stalesky
    Oct 15, 2025
    1.0
    I was over charged and spoke to in a disrespectful way by an employee who has worked there 7 years. If I was able to rate Cory on an individual basis I would rate him a 10.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #4064 in McHenry offer?

The UPS Store #4064 provides packing, shipping, printing, document finishing, mailbox rental, notary, shredding, and faxing services.