DHL Express Service Point McCook

4.4
294 reviews

About

Shipping ServiceLogistics ServiceMailing ServiceCourier ServiceDHL USA
The DHL Express Service Point at Next to McCook water tower in McCook offers international shipping services and next day shipping and delivery for your personal or business needs. With a staff of shipping experts and a variety of day and time-definite shipping services, easily ship luggage, passports, or packages of any size to destinations across the U.S. or internationally.  For more information and DHL Promo Codes to help you save on every shipment, visit our store today.

Details

  • Wheelchair accessible entranceAvailable

Location

DHL Express Service Point McCook
9150 West 55th Street, McCook, IL
60525, United States

Hours

Reviews

4.4
294 reviews
5 stars
235
4 stars
15
3 stars
8
2 stars
5
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of staff members like Jawauna, Ivy, and Mel, highlighting their patience and willingness to assist.

Service Quality

Several reviews noted exceptional service experiences, particularly in locating packages and providing thorough explanations during the shipping process.

Negative Experiences

A number of customers reported issues with delivery service, including lost packages and unprofessional behavior from some staff, leading to frustration.

Accessibility Issues

Customers mentioned difficulties accessing the location due to blocked parking and long wait times before receiving service.
  • CT
    Chris Town
    Dec 19, 2025
    1.0
    Horrible service ringing the bell two times I was looking at her by the door window till sitting there came to the front with an attitude. Horrible service. Then some guy came in with some cookies. She took the cookies to the back. She was eating while she was taking care of me she didn't care that I was there. Horrible service. You guys need to adjust this I pay for my service. My server was not free so you guys should have good customer service never will go back there again
  • FA
    Fejim Asllani
    Dec 18, 2025
    5.0
    Ivy was a great help. And very patient
  • JS
    Janet Safwat
    Dec 11, 2025
    1.0
    Terrible agent and unfriendly. She was rude and aggressive. I was worried to complain because she might do something with my package
  • AC
    Andrew C
    Dec 1, 2025
    5.0
    By the best customer experience at a shipping facility. Ivy and Alan went so far above and beyond to search through so many packages BY HAND to find my package. Truly amazing people and made my month! If I could give them a promotion and raise I would because they got things accomplished quickly and adapted effectively. That’s who you want running the show. Incredible!
  • DH
    David Hernandez
    Dec 1, 2025
    5.0
    They are open late. While I was there, they searched a delivery vehicle with 700 packages to find one package that another customer desperately needed. It wasn't for me, but that's phenomenal service.

Frequently Asked Questions About DHL Express Service Point McCook

What services does DHL Express Service Point McCook offer?

DHL Express Service Point McCook offers international shipping, next day shipping, and delivery for personal or business needs, including shipping luggage, passports, or packages of any size.

Where is DHL Express Service Point McCook located?

It is located at 9150 West 55th Street, STE A, McCook, IL 60525, next to the McCook water tower.