Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 120 N 15th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
3.0
37 reviews
5 stars
15
4 stars
4
3 stars0
2 stars
3
1 star
15
- RDRhiannon DouglasJun 27, 20251.0Continuely having issues receiving and sending packages on time, no longer offer services outlined online, and no longer offers overnight or anything above 3 day shipping. No use in calling, just another dissapointing Mattoon government service.
- SFSherry FillmanDec 14, 20234.0Great customer service and always so pleasant.
- BEBillie ElliottSep 1, 20235.0Never had a bad experience at this Post Office.
- ASApril SchollJul 19, 20221.0My sister sent me a parcel and not was it over 2 weeks late, the box was crushed and had a slit in the corner, and it was completely empty. My sister did not have the package insured because the contents were only valued at $20, but the postage was $22.00! My mail person told me to go to the Mattoon post office and I should at least get my postage cost back. Nope, I got nothing but grief. No one cares anymore. Why even use the USPS? What a joke!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service located at 120 N 15th St?
At this location, you can send mail and packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more.
Do I need an appointment to get passport services at this USPS location?
Most Post Offices offering passport services require an appointment using the online scheduler, although limited walk-in hours are available at select locations.
Can I have my passport photo taken at this Post Office?
Yes, many locations including this one take passport photos, but you should make an appointment in advance with the online scheduler.
What is the fee for a passport photo at this Post Office?
The current fee for a passport photo at USPS is $15.
How can I rent a PO Box at the 120 N 15th St USPS location?
You can apply for a PO Box online or in person. Online reservations are available at the USPS website, and you'll need two valid forms of ID and a completed application if applying in person.
Are PO Boxes at this Post Office accessible after normal business hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary. Check with this local Post Office for specific access times.
What are the operating hours of the United States Postal Service at 120 N 15th St?
This location is open Monday through Friday from 9:00 AM to 4:30 PM, and on Saturday from 10:00 AM to 12:00 PM. It is closed on Sundays.
Are there any nearby dining options I can visit before or after my visit to the USPS?
Yes, nearby restaurants include Thai Noodle Restaurant, La Luna Mexican Restaurant, Champs, and OSAKA Sushi & Steak House, offering a variety of cuisines for your meal preferences.
What professional services are close to the USPS at 120 N 15th St?
Nearby professional services include Upchurch Group Inc (land surveying and real estate services), Melissa M. Harden at Studio 21 (event photography), and Dilsaver and Nelson (legal services).
Is there convenient public transportation or landmarks near the USPS to help me find it?
The USPS is located near other postal facilities like US Post Office, as well as trusted businesses such as Tower Loan and Sarah Bush Lincoln Health Center, which can serve as useful landmarks when visiting.