United States Postal Service

2.6
59 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 20650 S Cicero Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
20650 S Cicero Ave, Matteson, IL
60443, United States

Hours

Reviews

2.6
59 reviews
5 stars
22
4 stars
1
3 stars
1
2 stars
1
1 star
34
  • DA
    Diane “Ms.D” Atkins
    Sep 14, 2025
    5.0
    Really great service and a friendy comfortable atmosphere
  • DJ
    Dr Isa E o7O Jones
    Jun 30, 2025
    5.0
    It’s always exceptional Thank You Staffs
  • EL
    Emmanuel Leonard
    Jan 18, 2020
    3.0
    I haven’t had any problems here. They get the job done. I’m in and out. No complaints.
  • SC
    Sly From The Chi
    Dec 11, 2018
    1.0
    Horrible customer service
  • AS
    Asas Siddiqui
    Nov 13, 2018
    1.0
    How the hell do you lose a package before shipping it out and then tell me you can't find me the original transaction even though I know I came to this location? There was one kind lady who helped but the supervisor was not helpful and this is a joke. Hire new parcel handlers. What a JOKE.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.