United States Postal Service

3.5
13 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 100 Washington St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
100 Washington St, Marseilles, IL
61341, United States

Hours

Reviews

3.5
13 reviews
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  • MJ
    mathew johnson
    Sep 4, 2025
    5.0
    The gentleman there was very helpful I'm getting my package ready to mail
  • VC
    Victoria C
    Jun 27, 2024
    5.0
    Tammy has been incredibly helping me find some packages. 10/10 customer service!! Thank you 🙏
  • BD
    Breanna D
    Jun 25, 2024
    1.0
    Talking to these people are like talking to a wall. I haven’t been getting mail so I asked when is the issue going to be resolved and he laughs and say “idk” It shouldn’t 3 weeks to get an envelope from Florida!!
  • AN
    An N
    Nov 15, 2021
    1.0
    This review is not for the inside workers, they have always been really helpful and professional! Apparently though, there is an issue with a female postal carrier that has a problem with picking up an occasional package. I thought that was part of the job?! This person needs to realize that people have ring or nest doorbells that still pick up video and audio. The rude comments are uncalled for and very unprofessional. And shaking boxes that are marked fragile is beyond immature. I rarely leave negative reviews, but after seeing another review from another person, I'm thinking it was the same female postal carrier that was referenced in that review. On a side note, the male carrier has always been kind and courteous, so thank you to him.
  • AL
    Amanda Larson
    Jan 18, 2020
    1.0
    Mail woman threw my birthday present out her window (all caught on camera) last year because she couldn’t bother to get out of the car. This year my present is now a day late, she pulls in the driveway, honks, waits 30 seconds, starts backing out. My husband didn’t even have time to get his shoes on. He goes out to get the package from her and she looks at him and keeps on going. If you can’t do the job time to look for another position. Try to call the 800 number provided and it’s over a hour wait. Great customer service guys!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.