Visit FedEx Ship Center in Marion, IL when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
Numerous customers reported consistent problems with packages being misdelivered, not delivered at all, or left in inappropriate locations.
Customer Service
Feedback indicates a mix of experiences with customer service, with some praising helpful staff while others reported rude or unresponsive service.
Staff Performance
While some employees received commendations for their friendliness and efficiency, others were criticized for poor listening skills and lack of attention to detail.
Facility Experience
The physical locations were generally described as clean and efficient, with quick service, although some customers found the signage and navigation confusing.
BR
Bob Ride
Feb 17, 2026
5.0
Great staff, very professional.
DS
dean sheff
Jan 21, 2026
1.0
Had a fedex driver pull into my neighbors driveway and then he reverse into our internet line and ripped it out. Then he just sped away while I was outside trying to stop him. Now they arnt answering any of the calls and won’t call me back at all.
AE
Amy E.
Dec 19, 2025
5.0
Highly recommend going to the ship center at this address as opposed to a shop store. It's less expensive. It's prompt. The customer service is great and they are very helpful.
PF
Practically No Filter
Dec 10, 2025
1.0
Incompetent. Has consistently delivered my package to an incorrect address in a different town. Does not follow delivery instructions or contact the recipient to deliver.
LM
Lacy Mathews
Dec 1, 2025
1.0
Fedex keeps delivering my packages two doors down from my actual address. Instead leaving them on my neighbor's porch and her dogs eat them!!! Two years and they still will not deliver to MY ADDRESS.