United States Postal Service

3.1
28 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 304 E Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
304 E Main St, Mahomet, IL
61853, United States

Hours

Reviews

3.1
28 reviews
5 stars
12
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10
  • ME
    Megan Essex
    Apr 28, 2023
    1.0
    I had a package coming from Etsy this week and received a notification from this post office which said "held at post office per customer request". As I hadn't made such a request, I went out to check my mailbox thinking it may have just been a mistake, but inside there was a notice about additional postage money being required to make the delivery. I couldn't get through to them via phone or the online chat, so I drove over there to speak with someone myself and get the package. They said the Etsy seller shouldn't have sent the package that way because the items were bendable/could have been a letter and that's why it would be more money, etc. I paid the fee, and contacted the Etsy business owner. It turns out she still had the receipt and had literally taken my order to the post office to be ship it so it was definitely correct postage the first time. Nevertheless, she went back to her post office and told them my story to try to get a refund for me. To cut to the chase, they were shocked that the Mahomet Post Office had charged additional money for a claim that didn't make sense as a letter would have been less costly. So before you head to this office to deal with nonsense, just be aware that you may want to ask for a manager or to see shipping rates yourself before paying extra. If I didn't have finals coming up next week and wasn't so close to giving birth, I'd go back to deal with them in person on principle alone as this was ridiculous.
  • LC
    Lindsey C
    Sep 3, 2019
    1.0
    In one year they have forwarded my mail to someone else and sent back numerous packages. Maybe instead of the good old boy system where you hire incompetent workers then promote them to incompetent post masters, you hire someone who knows what they are doing. It also doesnt matter how often you complain.
  • JH
    Jason Hayes
    Aug 6, 2017
    5.0
    Friendly staff who always make time to interact with my two young boys when we're there. Quick in and out, they always call an extra clerk up when the line gets long where as some Champaign locations the line can be 20 people deep and still only one clerk. Only complaint is they don't open till 9am.
  • AJ
    Austin Johnson
    Jun 24, 2016
    1.0
    service here is piss poor! The woman at the front desk wouldnt even do her own job!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.