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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 549 Madison Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
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- AAAndreaJul 16, 20251.0I got into the post office at ten forty.Because it says they close at eleven I go in for 4 minutes. It's 10:44, now I stand there. I yelled to the back. I've opened and closed the door several times because that the door has a bell on it. Someone finally after about 7 minutes. I guess they don't have a uniform because the guy comes out. Do-rag over his dreads. Gray sweatpants falling off of his butt, so now federal workers don't have uniform and every Post Office. I've gone into there. They were wearing a uniform. This was utterly horrible, trying to mail one package with the horrible service.
- TGTina GobenDec 2, 20181.0I was supposed to receive a package from Avon last week. An Avon representative stated it was tracked to my door step and my mother in law was here all day. Not even a mailman walked by all day. I attempted to call and it stated my hold time was 2 hrs. I work from 8 to 5, M-F so how am I supposed to be on the phone 2 hours. Finally I tried stopping in on Saturday morning at 10:00 am and to my surprise the doors were lock and hours of service on the door states they close at 11:00 am. USPS this may be why so many customers opt for ups or fedex. I would still like to know where my Avon package is. Sincerely Your Customer and Neighbor Tina Goben
- THTheDaqueen72 “Daqueen” HarmonFeb 2, 20182.0Postal delivery service is horrible. The carriers leave cards saying no one is at home when someone is always there each time. They do not ring the doorbell to alert someone there is a package requiring a signature. Instead they will leave an attempted delivery card that says no one was available. I caught one leaving the card as I watched out my window and told him, I am here why didn't you ring the doorbell? I also caught another one tapping on the door very quietly as if to say I knocked and no one answered. Then to top it off the same guy who did it gave us some of our neighbors mail. I talked to a supervisor at the local post office and they didn't care at all. I've complained several times and no one listens or cares. Then I have to jump through hoops and figure out which Post Office it is at because it's been left with Granite City Post Office and sometimes Madison. The card doesn't even tell you which Post Office. Just unprofessional and rude. Citizens shouldn't have to put up with that especially since tax dollars are paid. We have a right to have our mail delivered hassle-free. Really makes me want to move to a different area so I'm treated with respect as a town citizen. My tax dollars contribute alot to this township. I belong to the Farm Bureau as well. I think it's time to relocate.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 549 Madison Ave?
You can send mail and packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and most also take passport photos. You should complete and print your application form before applying.
Do I need an appointment to use passport services?
Most Post Offices offering passport services have set hours and require scheduling an appointment online. Limited walk-in hours may be also available at select locations.
What are the operating hours of this Post Office?
Monday to Friday, it is open from 9:00 AM to 11:00 AM and then 12:30 PM to 4:30 PM. Saturday hours are 9:00 AM to 11:00 AM. The Post Office is closed on Sundays.
How can I rent a PO Box at this Post Office?
You can reserve a PO Box online through the USPS website, then complete the setup in person at the Post Office with two valid IDs and your application.
Is there 24/7 access to the PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. It's best to check with this local Post Office for specific lobby hours.
Where can I find nearby dining options after visiting the Post Office?
You can try JP'S Diner or Delectable Eatery nearby for a meal, or visit Al's 520 Club if you prefer a bar and concert venue experience.
Are there money transfer or banking services near the Post Office?
Yes, Western Union offers money transfer services and Regions Bank provides banking and mortgage services close to the Post Office.
What local services and stores are near the Post Office that might interest me?
Nearby you can find automotive repair at Madison Tire & Auto Service, appliance shopping at Kierski appliance, and hair and beauty supplies at Barbara's Beauty Supply.
How can I schedule or make appointments at this United States Postal Service?
You can schedule appointments, including for passport services, using the USPS online scheduler available through the provided reservation URL on the USPS website.