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United States Postal Service

2.8
(128 reviews)

Business Details

1702 Windsor Rd, Loves Park, IL
61111, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1702 Windsor Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1702 Windsor Rd, Loves Park, IL
61111, United States

Hours

Reviews

2.8
128 reviews
5 stars
49
4 stars
5
3 stars
5
2 stars
6
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and lack of accountability.

Delivery Issues

A significant number of customers reported missing packages, misdelivered mail, and delays in delivery, leading to dissatisfaction with the postal service.

Facility Management

Customers noted that the facility is often poorly maintained and inadequately staffed, resulting in long wait times and inefficient service.

Mixed Experiences

While many reviews were negative, some customers did report positive interactions with specific staff members and appreciated the self-service options available.
  • RC
    Rodolfo Nunez Carrillo
    Feb 19, 2026
    5.0
    Destini great attention
  • CG
    Chris Greene
    Feb 11, 2026
    1.0
    Terrible post office. I order items from a seller on eBay and they drop the packages off at this location. Every single time it shows as they received it, but it takes 3-4 days before it's even accepted and sent on its way to me. What a joke.
  • LD
    Lisa Drake
    Jan 18, 2026
    1.0
    My package was marked delivered and never arrived. Talked to a lady here that said the supervisor was "to busy" to talk to me and I would get a phone call that day. Well, that was a week ago. I also, did a missing package claim online and that's been in limbo for 2 weeks also. So, even when u pay for extra insurance you still get the same treatment you would without. No help what so ever, they just tell u what u want to hear. And no, it wasn't stolen bc for one I was home and two bc I have cameras. The mailman never came to my door or my box the day it was marked delivered. So, like the others I have read they can "lose" your packages and get away with it.
  • BS
    Beverly Sullivan
    Jan 7, 2026
    1.0
    Staff members are rude. One lady was so loud shouting out personal information.
  • DB
    Dennis Bates
    Dec 3, 2025
    1.0
    Facility is not well kept and staff are not that helpful.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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