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Visit your local Post Office™ at 1702 Windsor Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous customers reported rude and unhelpful staff, with many expressing frustration over poor customer service experiences.
Delivery Issues
A significant number of reviews highlighted problems with lost packages, misdelivered mail, and delays in delivery.
Facility Management
Customers criticized the management and organization of the post office, citing long wait times and inadequate staffing during busy periods.
Mixed Experiences
While some customers praised individual staff members for their helpfulness, the overall sentiment leaned towards dissatisfaction with the service provided.
Accountability Concerns
Many reviews mentioned a lack of accountability for lost or misdelivered mail, leading to frustration among customers.
JE
JayJay808 Eightoheight
Nov 6, 2025
1.0
Ralph Rivera the Post Office Main Supervisor will lie to your face when dealing with multiple Certified lost packages. Our United States Post Office and it’s workers are completely unreliable and work ethic is complete garbage. You pay for certified mail and it gets sent out of town when it is supposed to stay in town. No one is liable after paying almost $70 for service and was never told you will not get reimbursed when they lose your your very important mail. Just disgusting service. All needs to be fired.
II
Ivan
Aug 20, 2025
1.0
terrible service. letters always getting lost.
JS
Joel Sanchez
Aug 4, 2025
1.0
The lady that attended me was rude a hell, if I could leave 0 stars I would
AN
Allyssa Norgard
Jul 11, 2025
1.0
There’s been multiple times where they haven’t scanned our packages that have prepaid labels. Also very rude. I would give 0 stars if I could. Literally so lazy.
TG
Tom G
Jul 5, 2025
1.0
Facility is not well kept and staff are not that helpful. Ultimately think we need to get rid of the postal system and on to something economical and efficient. Anyone can deliver junk mail
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service located at 1702 Windsor Rd, Loves Park?
You can send mail and ship packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this USPS location accepts first-time passport applications and offers passport photo services by appointment.
Do I need to schedule an appointment for passport services at this Post Office?
Most passport services require scheduling an appointment via the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours for this USPS location?
Monday through Friday, it is open from 8:00 AM to 7:00 PM, Saturdays from 8:30 AM to 12:30 PM, and closed on Sundays.
How can I rent a PO Box at the United States Postal Service on Windsor Rd?
You can reserve a PO Box online by searching availability on the USPS website or apply in person with two valid IDs and a completed application.
Are PO Boxes accessible outside of regular business hours at this location?
Most USPS locations offer 24/7 access to lobby PO Boxes, but specific access hours may vary, so check with this Post Office for details.
What nearby places of interest can help me find the United States Postal Service on Windsor Rd?
You can look for nearby landmarks such as the Loves Park Post Office, Rock River Property Group, and the Loves Park Fire Department to locate this USPS branch easily.
Are there any nearby services I can visit after the Post Office for wellness and relaxation?
Yes, nearby you can visit K C King Therapeutic Massage and Attractions Salon for massage and spa treatments to relax after your errands.
What nearby real estate services are close to this USPS location if I need property assistance?
Rock River Property Group is located nearby and can assist you with real estate needs.
Can I find other postal services close to the United States Postal Service at 1702 Windsor Rd?
Yes, there are several nearby postal services, including the Loves Park Post Office and the US Post Office, which offer similar mailing and shipping options.