The UPS Store

3.3
138 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1898 in Loves Park offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 1.5 Miles West Of The I-90 Riverside Exit, 2 Blks East Of Mulford.

Details

  • DeliveryNot available

Location

The UPS Store
6260 E Riverside Blvd, Loves Park, IL
61111, United States

Hours

Reviews

3.3
138 reviews
5 stars
72
4 stars
5
3 stars
3
2 stars
4
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with many customers reporting rude and unhelpful staff interactions.

Efficiency

Some customers praised the efficiency of the service, noting quick drop-offs and helpful staff during busy times.

Misleading Practices

Several customers expressed frustration over misleading information regarding services, such as notary availability and shipping policies.

Pricing Issues

Customers frequently complained about additional charges for basic supplies like tape, leading to perceptions of unfair pricing practices.

Mixed Experiences

While some customers had positive experiences with specific employees, many others reported consistently negative interactions, indicating a lack of uniform service quality.
  • JF
    Jon Feuilllerat
    4 days ago
    1.0
    Incredibly rude employee. I came to return something from Amazon and accidentally showed the guy a QR code from the post office by mistake instead of the correct one. He acted like I offended him personally over a simple mistake. Definitely will not be coming back to this location again. The location on State Street is much better.
  • BR
    Byke Ryder
    Dec 31, 2025
    1.0
    Yet another UPS store that gets creative with their measuring so you pay more for shipping. Literally argued with the punk at the counter on how he was rounding the tape measure around the box to increase the dimensions. Based on other reviews it seems this is pretty typical for this store and one other I’ve been to. Going directly to UPS or using another shipper is inconvenient but being fleeced every time I use them kinda ticks me off, especially when it’s pointed out and they argue about it. Literally lied also saying the dimensions won’t add cost to the shipping. Dimensional cost is a thing for a larger light box, so it absolutely does matter to have the box measured accurately. $60 to ship a box a few hours away is plenty. Sure don’t need to give you a tip also. Your Google review score sucks. Improve your store.
  • BP
    Brenda Pardee
    Dec 24, 2025
    1.0
    Say on the website it closes at 3 but closes at 2
  • CK
    Carol Kathrein
    Dec 16, 2025
    5.0
    Great service! I was sending phones back that were part of a scam to make us pay for someone in Massachusetts. Thank goodness Verizon caught it
  • AL
    Adam and Hiedi Labs
    Dec 5, 2025
    5.0
    Guys working we're trying so hard to stay professional even though you could tell Christmas season was taking a toll on their nerves. Kuddos guys we appreciate you doing it.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Loves Park offer?

The UPS Store #1898 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.