The UPS Store

3.3
131 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #1898 in Loves Park offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 1.5 Miles West Of The I-90 Riverside Exit, 2 Blks East Of Mulford.

Details

  • DeliveryNot available

Location

The UPS Store
6260 E Riverside Blvd, Loves Park, IL
61111, United States

Hours

Reviews

3.3
131 reviews
5 stars
68
4 stars
5
3 stars
3
2 stars
4
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, citing rude and unhelpful staff as a recurring issue.

Efficiency

Some customers appreciated the quick and efficient service, especially for Amazon returns.

Staff Attitude

Multiple reviews highlighted negative experiences with staff attitudes, including rudeness and lack of professionalism.

Pricing Issues

Customers expressed frustration over additional charges for services like tape and printing, feeling it was excessive.

Mixed Experiences

While some customers had positive interactions, others reported significant issues, indicating inconsistency in service quality.
  • KB
    Kate Barrett
    Nov 4, 2025
    1.0
    Save yourself the time and money and go to ANY other location for UPS. The cashier was rude, arrogant, and did NOT let me use one strip of tape to ship out a return (it was already boxed up and ready to go). Told me to go elsewhere and smiled as she did. I will NOT go back. Completely insane.
  • KP
    Keith Ponce
    Nov 1, 2025
    5.0
    They are pretty helpful. It's a main store so you can get everything done there.
  • SG
    Scott Griffeth
    Oct 28, 2025
    5.0
    fast and polite
  • RB
    Ron Bartz
    Oct 24, 2025
    5.0
    Service is very good, convenient location, friendly staff
  • TK
    Tonya K
    Sep 30, 2025
    1.0
    What a HORRIBLE experience. I’ve let it go for months but Martha is the rudest person that I’ve met! Every time I come in she can’t be bothered with helping anyone, she doesn’t turn around or look up, you have to stand there awkwardly until she’s ready. It’s not just me I see how she interacts with others while I’m in there. Today I was trying to send a package asked simple questions and she rolled her eyes and acted like I was stupid! I then asked her who the manager was she said she was, I asked who the store manager was, she again said she was and laughed. I ended up leaving without sending the package as she laughed and yelled to me to have a good day three times sarcastically. Clearly there’s issues with her as other reviews have said how rude she is. Will not be back! This is who is representing your store! Not good!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Loves Park offer?

The UPS Store #1898 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.