Brand Certified
The UPS Store
3.7(82 reviews)
Certified by The UPS Store • Feb 22, 2026
Business Details
16525 W 159th St, Lockport, IL
60441, United States
Certified by The UPS Store • Feb 22, 2026
(815) 836-0997
Certified by The UPS Store • Feb 22, 2026
https://locations.theupsstore.com/il/lockport/16525-w-159th-st
Certified by The UPS Store • Feb 22, 2026
About
Certified by The UPS Store • Feb 22, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5629 in Lockport offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Farrell & 159th St-Jewel Shopping Center.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Feb 22, 2026
Hours
Certified by The UPS Store • Feb 22, 2026
Reviews
3.7
82 reviews
5 stars
52
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22
- JPJasmine PatelFeb 14, 20265.0Best ups store in town
- RSRobert StakenasJan 27, 20265.0The UPS store in Lockport is great. Every time I’m there my tasks are immediately handled. The staff is friendly and informative! They make it easy.
- JHJacqueline HannahJan 22, 20265.0The employees here are extremely helpful,polite,kind and knowledgeable and I greatly appreciate there help.THANKS
- JFJonathan FakhouriJan 14, 20261.0contacted UPS to explain an issue with a recent delivery attempt. A UPS driver marked a package as attempted, yet did not ring my doorbell or make any visible attempt to deliver the package, despite there being a doorbell and camera footage (Ring camera) clearly showing no attempt was made. My intention in calling was simply to explain the situation so that future deliveries would be handled correctly and the driver would ensure the doorbell is rung. During this conversation, Lynn became upset and incorrectly accused me of yelling, which is untrue. I was calmly explaining my experience and the evidence I have from my camera footage. Rather than listening or addressing the concern professionally, Lynn handled the call poorly, became confrontational, and ultimately hung up on me. At no point was I disrespectful or aggressive. I was attempting to communicate a legitimate delivery concern, and I expected a supervisor to listen, de-escalate, and assist—not make false accusations or end the call abruptly. I find this behavior highly unprofessional and disappointing, especially from someone in a supervisory role. I am requesting that this incident be reviewed, that appropriate action be taken, and that my delivery concern be properly addressed to prevent this from happening again.
- VRViktor RudakJan 12, 20261.0I received a message that my package would be delivered at 10am I waited outside my business building for about an hour, I received a second message that the driver did not deliver my package because my business was closed🤯 it took over an hour to contact customer service the same result they said the business was closed today. very poor service
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #5629 in Lockport offer?
The UPS Store #5629 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, passport/photo ID services, and computer access.
What are the regular operating hours of The UPS Store #5629?
The store is open Monday to Friday from 8:30 AM to 6:30 PM, Saturday from 8:00 AM to 4:00 PM, and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store #5629 open on holidays?
The store is closed on some holidays such as November 27, December 25, December 31, January 1, and January 19. It operates with regular hours on November 11 and November 28.
What payment options does The UPS Store #5629 accept?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store #5629 provide mailbox rental services?
Yes, mailbox rental and mailbox services are available at this location.
How can I contact The UPS Store #5629 for inquiries?
You can call them at +1 815-836-0997 or email store5629@theupsstore.com.
Where is The UPS Store #5629 located?
It is located at 16525 W 159th St, Lockport, Illinois, 60441, inside the Farrell & 159th St-Jewel Shopping Center.
Are there any nearby dining options to The UPS Store #5629?
Yes, nearby dining options include Aurelio's Pizza Of Lockport, Torro Mexican Cuisine, Asian Harbor, and Jersey Mike's Subs, offering pizza, Mexican, Asian, and sandwiches respectively.
What nearby businesses could be useful for home improvement while visiting The UPS Store?
American Plumbing Pros Inc., a plumbing and home improvement store, and Rhino Sealcoating, a paving contractor, are nearby and could assist with home-related projects.
Can I visit any beauty or spa services close to The UPS Store #5629?
Yes, nearby beauty and spa services include Tallow Revive, M & T Nails, Nisha threading, and Unlimited Tan which offer a range of beauty treatments in the area.
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