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Visit your local Post Office™ at 817 Ogden Ave! The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address. USPS is actively recruiting for many positions, including: mail and package delivery (city and rural); truck driving (delivery truck and tractor trailer); processing plant; and more opportunities to fit your needs. Learn more about USPS top jobs on our website.
Location
Hours
Reviews
2.0
211 reviews
5 stars
45
4 stars
5
3 stars
7
2 stars
6
1 star
148
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several specific complaints about individual employees' attitudes.
Passport Services
Numerous reviews highlighted issues with passport appointment cancellations and unavailability of services, leading to significant customer frustration.
Mail Delivery Issues
Frequent complaints about unreliable mail delivery, including lost packages and inconsistent service, were noted by multiple customers.
Wait Times
Customers consistently mentioned long wait times and understaffing, leading to dissatisfaction with the overall service experience.
Mixed Experiences
While many reviews were negative, a few customers praised specific employees for their helpfulness and positive interactions.
- ATAnurag Tandon4 days ago1.0I want to give the benefit of the doubt to this location, but I am fed up now. The customer service here is terrible (not all the individuals, but most of them). Just the worst attitude when you walk in. I usually go to the Naperville location to send stuff which is 1-2x a year if that. But I decided to go to Lisle location since it is closer. Here is what to expect: 1. Person at the counter will be rude and disrespectful no matter how polite you are. 2. If you have a question she will make you feel dumb and stupid for asking 3. If you ask a question there will be a long and uncomfortable pause - like you asking your dad for dessert after you just crashed his car and are in big trouble. Some of the people working here - clearly dont want to be there - and are taking out there lifes frustrations on the customers. 4. Your package will probably get misdelivered or lost. I am not sure they actually do anything with the packages that are dropped of. 5. I dropped off a rather large and expensive package to be delivered - over 50 lbs. And you guessed it - it is lost. How does an over 50lb package that is 28x28x28 get lost? 6. Its a disorganized mess in the location. They take zero pride in there own work location. I know it may be a longer drive to other locations, but I am never going here again. Why should I be treated so poorly, made to feel like I am doing something wrong and not even get the service that I went there for? This location is why there are negative stereotypes about the post office. Note: I really wanted to give them the benefit of the doubt as postal employees. But somehow the other locations do a much better job and also why take out your frustrations with the customer?
- MMMysticAngel086 days ago5.0Nice Employee's and Service.
- FKFarhan KhalidOct 2, 20251.0We booked an online appointment for passport renewal with the USPS office in Lisle, IL (817 Ogden Ave, Lisle, IL 60532). This was for our child. Once we got there, they refused to service us stating that they no longer offer passport services. But the USPS system allowed us to book an appointment at that location. We took time off of work and pulled our son out of school early.
- SHScott HennkeSep 29, 20251.0Mrs. Robinson was Incredibly rude. Horrible attitude from the start and only got worse. The other lady Joyce is nice and smiles when you walk up. Cameron the supervisor is very nice. Never had a problem til I got this other women today who was the most disrespectful in a customer service setting I've ever had to endure. She should be fired for what she said to me that I cannot repeat on this forum.
- MKMary KoppSep 26, 20251.0I went there today, Friday during lunch there was nobody there and the automated mail machine was not working. What a waste of time!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 817 Ogden Ave?
You can send mail, ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and access other mailing and shipping services.
Can I get a first-time U.S. passport application and photos at this Post Office?
Yes, this location accepts first-time passport applications and offers passport photo services by appointment.
Do I need to schedule an appointment for passport services?
Yes, most passport services require you to schedule an appointment using the online scheduler, though there are limited walk-in hours at some locations.
What are the operating hours of the Lisle USPS location?
The Post Office is open Monday through Friday from 8:00 AM to 6:30 PM, and on Saturdays from 8:00 AM to 4:30 PM. It is closed on Sundays.
How can I rent a PO Box at this Post Office?
You can search for and reserve PO Boxes online or apply in person. Two valid IDs are required if applying in person. Online applications are available at the USPS website.
Are PO Boxes accessible after hours at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours can vary, so check with this Post Office for specifics.
Where can I grab a coffee or snack near the Post Office at 817 Ogden Ave?
Nearby, you can visit Dunkin' for coffee and donuts or Flavor Cafe for bubble tea and coffee, perfect spots to visit before or after your postal errands.
Are there dining options near the USPS location in Lisle?
Yes, you can find restaurants like Le Bon Bon Grill for African cuisine or SI 2 BBQ for barbecue and fast food nearby.
Can I visit any nearby attractions when going to the Post Office in Lisle?
Yes, The Museums At Lisle Station Park is a nearby history museum where visitors can learn local history, making it a good stop before or after your visit.
What phone numbers can I use to contact the Lisle Post Office?
You can call the local phone number at +1 630-969-0548 or the main number at +1 800-275-8777 for assistance.