United States Postal Service

3.1
47 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 42 Stephen St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
42 Stephen St, Lemont, IL
60439, United States

Hours

Reviews

3.1
47 reviews
5 stars
22
4 stars
1
3 stars
3
2 stars
0
1 star
21
  • FZ
    Felix Zaczek
    2 days ago
    5.0
    Worked with Briitney at the Lemont Annex office to get help with a package delivery on mail hold issue. The service was outstanding, expeditous and professional. Superb customer service.
  • MZ
    Marcin Zieba
    Jan 2, 2026
    1.0
    Jessica at the front desk has some serious issues. Asked a question after she continued to take customers after she asked us to step out of line even though we had an appointment for passport. She lost her mind. Refused to take us like she was doing us a favor as a civil servant. Continued to bad mouth us for the next few minutes in front of everyone. Refused to give the phone number to the postmaster. Postmaster needs to address this lunatic ASAP!
  • LF
    Lauren Frank
    Nov 10, 2025
    5.0
    The guy that works there is extremely friendly and hard working. Considering he's the lone employee, which is really unfortunate, he still is positive and dedicated. I wish that USPS would provide him some more support staff but he's killing it running that place on his own. That's a lot of work for one employee. Thanks for your loyalty and friendliness despite the circumstances
  • MW
    Meredith W
    Sep 20, 2025
    5.0
    The two guys that work here are awesome!! I come in with an obnoxious amount of packages every time, and they are always super nice and helpful!!
  • CC
    Carolyn
    Jul 25, 2025
    5.0
    The man working the front window is very helpful, polite, and overall just very good at his job.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.