Brand Certified
United States Postal Service
2.3(133 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
25 Telser Rd, Lake Zurich, IL
60047, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 25 Telser Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.3
133 reviews
5 stars
31
4 stars
10
3 stars
6
2 stars
3
1 star
83
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, particularly highlighting negative experiences with a specific employee named Malik.
Service Speed
Customers frequently mentioned slow service and long wait times, often due to understaffing or inefficient processes.
Delivery Issues
Numerous complaints were made about misdelivered mail and packages, with some customers experiencing significant delays or lost items.
Mixed Experiences
While many reviews were negative, some customers praised specific employees for their helpfulness and professionalism, indicating inconsistency in service quality.
- ABAriunzul Batbayar3 days ago1.0Don’t choose this location. The clerks doesn’t know how to ship. I paid for express mail to deliver but they failed it. It wasn’t quick, easy and convenient. Now I am waiting on their phone for 25 minutes to get representative to fix their mistakes
- CMC McCabeFeb 26, 20261.0The man in charge of this post office is rude and arrogant. His employees are very helpful and attempt to resolve problems despite of their boss. Based on the other reviews, the likely problem at this post office lies with the management.
- LSLou StavroplusFeb 23, 20263.0Quite often there's always a line and they either have one or two postal people working it. It's slow. Be prepared to take some time if you need it to talk to the postal people or get stamps from them or weigh things
- AAAlexFeb 18, 20265.0Malik is absolutely the best! He is attentive to details, very thoughtful, hard-working and a nice person all around. He sets the bar so high and deserves every raise/benefit there is!
- CNCharles NoeJan 26, 20265.0"The logistics backbone of our community. In my 25 years in the Northwest Corridor, I’ve relied on this node for high-velocity business needs. The staff keeps the grid moving with integrity. It’s an essential part of the Lake County digital and physical fortress we are all building together. Verified and reliable."
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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