Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 121 W Hillgrove Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.4
163 reviews
5 stars
47
4 stars
9
3 stars
5
2 stars
5
1 star
97
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlight extremely rude and unhelpful staff, with specific complaints about a particular employee's attitude and behavior.
Inconsistency
Customer experiences vary widely, with some praising helpful employees while others report consistently poor service.
Long Wait Times
Many customers expressed frustration over long wait times and understaffing, leading to inefficient service.
Lost Mail Issues
Several reviews mention problems with lost mail and packages, indicating a lack of reliability in service.
Positive Experiences
Despite the negative feedback, some customers reported positive interactions with specific employees who provided excellent service.
- VVVLVH5 days ago1.0I should do some breathing exercises before writing this review… As a local business owner, it’s important that I take the time to highlight the blatant disregard I was shown this evening by the staff at this post office. Since the interior lobby kiosk is no longer available for after hours use, the only way my packages were going to be scanned as in-transit is if I was able to move mountains and make it to the only post office in the area open until 6:30pm. I let nothing stand in my way… yet upon my arrival at 6:22pm I found the main entrance door to be locked. I knocked loudly and eventually the female employee behind the counter makes eye contact. I wave and then wait but no one comes. The desk agent appears un-phased by my presence. I walk around the building and see that a second door is ajar so I walk in and observe a male and two female employees chatting casually. The male instructs me to immediately leave the premises as I have violated the rules by encroaching upon his space. I proceed to inform him that I, in fact, prefer to utilize the front entrance, however, for some unknown reason, that door is locked and as you can see, I have a tote bag full of packages that must be processed. He continues to behave as if his life is in danger and tells me that no further discussion is possible until I depart. I repeat that my objective is to enter through the front door so that I might conduct the business I intended to accomplish, but that the front door is mysteriously locked. The supervisor on duty comes out to the sidewalk to express how I must be mistaken because the door was not locked at 6:22. I then inform her that I have the incident recorded so there’s no point in continuing to claim that I am fabricating what I had just experienced. She went on to say that it is unfortunately too late for her to be of any assistance since the registers are now closed and can not be reopened. I pointed out that even at the precise moment she stood there making such claims, the time was not yet 6:30pm. So, it was evident to me that she had no intention of apologizing for the inconvenience this has caused me nor would she be accepting my packages. Both she and her disrespectful male co-worker excitedly conveyed how I am free to file an online complaint if I so desire. Clearly something neither one fears will have any ramifications for them as federal employees…. BUT Ai WILL and I know I am not alone in the anticipation of the day when all the USPS branch locations are re-staffed with robotic Ai technology.
- MEMelina ElizaldeDec 24, 20251.0Mrs. Vibha very rude person. She has a really BAD customer service.
- DAD AndreiDec 2, 20251.0I’m surprised this place is still open So incompetent!
- JSJason SchwartzNov 8, 20255.0Always professional and helpful.
- RGRudy GonzalezOct 29, 20255.0The ladies there were very nice to my daughter and us with passport services.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service located at 121 W Hillgrove Ave, La Grange?
You can send mail and ship packages, get money orders, rent PO boxes, apply for passports, and buy gift cards among other services.
Can I apply for a first-time U.S. passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and most can also take your passport photo. Be sure to complete and print your application form before visiting.
Do I need to schedule an appointment for passport services at this location?
Yes, most passport services require an appointment using the USPS online scheduler. Limited passport walk-in hours are available at select locations.
What are the business hours of this USPS branch?
Monday to Friday from 8:30 AM to 6:30 PM, Saturday from 8:30 AM to 3:00 PM, and closed on Sundays.
How can I get a PO Box at this Post Office?
You can apply for a PO Box online or in person by bringing two valid forms of ID and a completed application. Visit the USPS website to check availability and pricing using your ZIP Code.
Are PO Boxes accessible after normal business hours at this USPS location?
Most USPS locations offer 24/7 lobby access to PO Boxes. Access may vary by location, so check with the local Post Office for specific lobby hours.
What nearby transportation options are available to reach the USPS at 121 W Hillgrove Ave?
You can use the LaGrange Metra Station or Amtrak-La Grange train stations, both nearby, for convenient transit to this Post Office location.
Are there places to eat near the USPS in La Grange?
Yes, nearby restaurants include Yau's Place for Thai and Chinese food, Lucca's Pizzeria & Ristorante for Italian cuisine, Barrel House Social for American fare and sports bar atmosphere, and La Grange Breakfast Cafe for American breakfast and burgers.
What fitness options are nearby the La Grange USPS location?
You can visit Orangetheory Fitness La Grange, a gym offering active life and health services, conveniently located near the Post Office.
If I need professional services near the USPS, what options are there?
Nearby you can find Intelliappeal for trusts and professional services, and Mark Topps Financial Solutions for financial services.