Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2000 McDonough St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.4
228 reviews
5 stars
59
4 stars
13
3 stars
15
2 stars
7
1 star
134
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff behavior is mixed; some customers report friendly and helpful service, while others describe rudeness and a lack of professionalism.
Delivery Issues
Numerous complaints about lost packages, incorrect deliveries, and delays in mail service were noted.
Operational Efficiency
Customers expressed frustration with long wait times, slow service, and inadequate staffing, leading to a chaotic experience.
Communication Problems
Many reviews highlighted difficulties in reaching the post office by phone and a lack of follow-up on customer inquiries.
- TTThomasJan 5, 20261.0Idk whats more full, their voicemail box or their review box full of 1 stars lol
- APanita perezDec 14, 20255.0Great service when I drop off my packages. Staff is always cheerful and smiling no matter how rude these customers can be!!
- MMMilkManDec 4, 20255.0Came in late, but they were still able to help me with my passport. Very considerate and caring staff members. I respect my public servants it is a stressful job, and they did seem a bit shorthanded on staff you gotta respect that.
- CScarlos saldivarNov 19, 20252.0They are really slow at the counter the people working there have an attitude problem you can tell they’re miserable and don’t want to be there
- SPSilvia I PalaciosNov 14, 20255.0I went to the post office today and I was greeted by two wonderful ladies. I went to renew my passport and I quickly found out I had the incorrect application. The lady with the blonde braids was super helpful in getting a new application going for me. I was ready to pay and I told her I already paid online. She let me know to report it to my CC company because I hadn’t paid. I stepped to the side so she could help another customer while I found the charge on my cc that a web site charged me (she was in fact multitasking) As I was looking for the charge a customer started yelling at her from the line. About how she needed to multitask and how she was lazy. She was in fact multitasking by helping me out and helping the older gentleman after me at the same time. She kept her composure and maintained her cool. Thank you for assisting me your hard work and dedication doesn’t go unnoticed!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 2000 McDonough St?
You can send mail and ship packages, get money orders, rent PO Boxes, apply for passports, purchase gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and can take your passport photo by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require an appointment through the online scheduler, though some walk-in hours are available at select locations.
What are the operating hours of the USPS at 2000 McDonough St?
Monday to Friday from 8:30 AM to 5:30 PM, Saturday from 8:15 AM to 2:00 PM, and closed on Sundays.
How can I reserve a PO Box at this USPS?
You can reserve a PO Box online at https://www.usps.com/manage/po-boxes.htm and complete the setup in person.
Are PO Boxes accessible after normal business hours?
Most locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Check with this Post Office for details.
What nearby businesses can I visit along with USPS at 2000 McDonough St?
Nearby are Fly Parts Guy Co. (hardware and automotive parts), Dazzling Displays (wholesale store), and Lugan's Brewing (brewery and liquor store).
Is there a nearby gym or recreation venue near the USPS location?
Yes, Joliet Junction Trail and Round 3 Racing offer sports and recreational activities nearby.
How can nearby transit services assist customers visiting this Post Office?
First Transit Inc nearby offers transportation and rental services, helping customers easily reach the USPS location.
What options are available for package storage or moving near the USPS at 2000 McDonough St?
Nearby businesses like MI-BOX, Inc. and MI-BOX Moving & Mobile Storage of Joliet provide storage and moving services.