The UPS Store

4.7
255 reviews
THE UPS STORE

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #7694 in Joliet offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible seatingAvailable

Location

The UPS Store
2219 W Jefferson St, Joliet, IL
60435, United States

Hours

Reviews

4.7
255 reviews
5 stars
232
4 stars
6
3 stars
2
2 stars
2
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting employees like Shiva and Toni for their exceptional service.

Cleanliness

The store received positive remarks for being clean and well-organized, contributing to a pleasant customer experience.

Convenience

Customers appreciated the store's convenient location inside a pharmacy, making it a one-stop shop for various needs.

Mixed Experiences

While many reviews were positive, some customers reported issues with service delays and poor handling of packages.

Efficiency

Several reviews noted the fast and efficient service, with quick processing times for shipping and returns.
  • KB
    Kena Bogun
    3 days ago
    5.0
    This location was the best they helped me with an issue shipping an international package ! Very professional and friendly !
  • IT
    Imagine That
    4 days ago
    3.0
    Returned an item from Amazon. Jesús was trying to charge me a dollar for me to send the shipping label to their email. A 1 dollar charge was never mentioned on Amazon for a print out shipping label and I did not see a sign that said I had to pay UPS $1 for the label. I did not have any money at the time. Melody finished my process then was called to the back before she completed my transaction. Jesús completed my transaction and didn't mentioned that it costed $1 to print. To me it sounds like a scam to have people pay to print out a label, however it worked out in my favor.
  • AB
    Andrija B
    Nov 10, 2025
    5.0
    Best ups ever. Shiva Tej is amazing. Always patient and helpful ! Thank you.
  • DJ
    Deborah Jones
    Sep 29, 2025
    5.0
    I went send a Package back to Amazon he was so helpful Great Service help me Print my Lable Just want to say Thank You
  • EG
    esmeralda garcia
    Sep 15, 2025
    5.0
    Amazing i will definitely be doing all my shipping at this clean The UPs store

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 8:30 AM - 9:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Joliet offer?

The UPS Store #7694 in Joliet offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.