Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7694 in Joliet offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .
Many customers praised the friendly and helpful staff, particularly highlighting employees like Shiva and Toni for their exceptional service.
Fees and Charges
Several reviews expressed frustration over unexpected fees for printing labels and other services, leading to perceptions of unfair pricing.
Location and Setup
The store's location inside a pharmacy caused confusion for some customers, and there were complaints about the layout and signage.
Mixed Experiences
While many reviews were positive, there were notable complaints regarding poor service and long wait times, indicating inconsistency in customer experiences.
Cleanliness
Customers appreciated the cleanliness and organization of the store, noting it as a positive aspect of their visits.
DB
daniel breen
Feb 12, 2026
1.0
Either not open at 8:30 or someone is okay with opening late
PC
PumpkinC CKH
Jan 29, 2026
5.0
Fast complete and thorough
KK
Kyle Kingma
Jan 6, 2026
1.0
I would give it zero stars if I could. Second time I have been here and they made the visit difficult. I asked if I could email a label to print. They said sure, just send it to our store email which I did she then printed it and put it on my package afterwards saying it would be $2.19 for print the label. Already annoyed I opted to pay for this ridiculous fee when no other store I’ve been to charges this. I did not have the box taped because a return slip needed to be put in the box she then said I would have to tape it up myself or she would have to charge another dollar for tape. She already had my label printed and put on the box. The owner on our previous visit said our items were listed on the items they cannot ship (they weren’t.) We went to fedex and had no problem at all. I definitely won’t be returning to this store or giving them another dime.
MZ
María Zavala
Dec 26, 2025
1.0
Se quedan con los paquetes no los resguardan
JC
joselin carranza
Dec 17, 2025
5.0
Excelente atención me ayudaron con todo a pesar de que nose inglés